Gift Guide

Expertise and Technology: Cognition & Human-computer Cooperation

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $73.62
Usually ships in 1-2 business days
(Save 33%)
Other sellers (Hardcover)
  • All (2) from $73.62   
  • New (1) from $73.62   
  • Used (1) from $135.37   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any coupons and promotions
Seller since 2006

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

312 pp., hardcover, NEW!

Ships from: Cleveland, OH

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Page 1 of 1
Showing All
Sort by


Technological development has changed the nature of industrial production so that it is no longer a question of humans working with a machine, but rather that a joint human machine system is performing the task. This development, which started in the 1940s, has become even more pronounced with the proliferation of computers and the invasion of digital technology in all wakes of working life. It may appear that the importance of human work has been reduced compared to what can be achieved by intelligent software systems, but in reality, the opposite is true: the more complex a system, the more vital the human operator's task. The conditions have changed, however, whereas people used to be in control of their own tasks, today they have become supervisors of tasks which are shared between humans and machines.

A considerable effort has been devoted to the domain of administrative and clerical work and has led to the establishment of an internationally based human-computer interaction (HCI) community at research and application levels. The HCI community, however, has paid more attention to static environments where the human operator is in complete control of the situation, rather than to dynamic environments where changes may occur independent of human intervention and actions.

This book's basic philosophy is the conviction that human operators remain the unchallenged experts even in the worst cases where their working conditions have been impoverished by senseless automation. They maintain this advantage due to their ability to learn and build up a high level of expertise — a foundation of operational knowledge — during their work. This expertise must be taken into account in the development of efficient human-machine systems, in the specification of training requirements, and in the identification of needs for specific computer support to human actions. Supporting this philosophy, this volume

*deals with the main features of cognition in dynamic environments, combining issues coming from empirical approaches of human cognition and cognitive simulation,
*addresses the question of the development of competence and expertise, and
*proposes ways to take up the main challenge in this domain — the design of an actual cooperation between human experts and computers of the next century.

Read More Show Less

Product Details

Table of Contents

Contents: E. Hollnagel, P.C. Cacciabue, J-M. Hoc, Work With Technology: Some Fundamental Issues. Part I:Cognition and Work With Technology. J-M. Hoc, R. Amalberti, N. Boreham, Human Operator Expertise in Diagnosis, Decision-Making, and Time Management. J. Kjaer-Hansen, Unitary Theories of Cognitive Architectures. P.C. Cacciabue, E. Hollnagel, Simulation of Cognition: Applications. D.D. Woods, E. Roth, Symbolic AI Computer Simulations as Tools for Investigating the Dynamics of Joint Cognitive Systems. Part II:Development of Competence and Expertise. N. Boreham, Error Analysis and Expert-Novice Differences in Medical Diagnosis. R. Samurçay, Conceptual Models for Training. J. Rogalski, From Real Situations to Training Situations: Conservation of Functionalities. L. Norros, An Orientation-Based Approach to Expertise. Part III:Cooperation Between Humans and Computers. H. Benchekroun, B. Pavard, P. Salembier, Design of Cooperative Systems in Complex Dynamic Environments. N.P. Moray, D. Hiskes, J. Lee, B.M. Muir, Trust and Human Intervention in Automated Systems. A. Rizzo, D. Ferrante, S. Bagnara, Handling Human Error. P. Millot, R. Mandiau, Man-Machine Cooperative Organizations: Formal and Pragmatic Implementation Methods. E. Hollnagel, The Art of Efficient Man-Machine Interaction: Improving the Coupling Between Man and Machine. G. Boy, "Human-Like" System Certification and Evaluation. M. Lind, M.N. Larsen, Planning Support and the Intentionality of Dynamic Environments. E. Hollnagel, J-M. Hoc, P.C. Cacciabue, Expertise and Technology: "I Have a Feeling We Are Not in Kansas Anymore."

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)