Explanation and Interaction: The Computer Generation of Explanatory Dialoguesby Alison Cawsey
Explanation and Interaction describes the problems and issues involved in generating interactive user-sensitive explanations. It presents a particular computational system that generates tutorial, interactive explanations of how simple electronic circuits work. However, the approaches and ideas in the book can be applied to a wide range of computer applications where complex explanations are provided, such as documentation, advisory, and expert systems. The approach presented is based on an analysis of human explanatory discourse, and simple techniques for text planning, dialogue management, and user modeling are developed and used in the system.
Cawsey describes in detail the issues involved in text planning, dialogue management, and user modeling, and presents a particular approach in enough detail that practical systems may be developed based on the ideas. Because the book addresses a wide range of issues in a single system, it is appropriate as a general introduction to discourse processing and user-adapted interaction.
Alison Cawsey is Lecturer in Artificial Intelligence in the Department of Computing Science at the University of Glasgow.
What People are saying about this
Cawsey provides an excellent understanding of all the related work in this field, and discusses its relevance to her own work in a fair, clear and thorough manner. I know of no other book that brings together this information in one place. Moreoever, she describes her own ideas in sufficient detail that others may apply and/or extend them.
This work makes a significant contribution to our understanding of how computers can generate explanatory discourse. What is particularly impressive is the way the author has drawn on ideas from a number of disciplines in producing her model.
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