Explanation and Interaction: The Computer Generation of Explanatory Dialogues

Overview

Explanation and Interaction describes the problems and issues involved in generating interactive user-sensitive explanations. It presents a particular computational system that generates tutorial, interactive explanations of how simple electronic circuits work. However, the approaches and ideas in the book can be applied to a wide range of computer applications where complex explanations are provided, such as documentation, advisory, and expert systems. The approach presented is based on an analysis of human ...

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Overview

Explanation and Interaction describes the problems and issues involved in generating interactive user-sensitive explanations. It presents a particular computational system that generates tutorial, interactive explanations of how simple electronic circuits work. However, the approaches and ideas in the book can be applied to a wide range of computer applications where complex explanations are provided, such as documentation, advisory, and expert systems. The approach presented is based on an analysis of human explanatory discourse, and simple techniques for text planning, dialogue management, and user modeling are developed and used in the system.Cawsey describes in detail the issues involved in text planning, dialogue management, and user modeling,and presents a particular approach in enough detail that practical systems may be developed based on the ideas. Because the book addresses a wide range of issues in a single system, it is appropriate as a general introduction to discourse processing and user-adapted interaction.Alison Cawsey isLecturer in Artificial Intelligence in the Department of Computing Science at the University ofGlasgow.

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Editorial Reviews

Booknews
Cawsey (artificial intelligence, U. of Glasgow, Scotland) describes a computational system for generating tutorial, interactive explanations of how simple electronic circuits work, but her approaches and processes can be applied to explanations of documentory, advisory, expert, and a wide variety of other computer systems. She develops techniques for text planning, dialogue management, and user modeling. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

Table of Contents

Acknowledgments
1 Introduction 1
2 Analyzing Human Explanatory Dialogues 15
3 Planning Explanation Content 53
4 Managing the Dialogue with the User 89
5 Updating the User Model 129
6 Application and Examples: Explaining How Circuits Work 145
7 Evaluation and Conclusion 169
A Human Circuit Explanations 185
B Planning Rules and Domain Knowledge 199
C Example Dialogues with Real Users 211
D Example Displays 219
Bibliography 221
Index 229
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