Exploring the Hospitality Industry / Edition 2

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Overview

Exploring the Hospitality Industry, 2e offers broad coverage of the hospitality industry in an easy-to-read, conversational style. Written by best-selling author John Walker, this book is less theoretical and more industry-relevant than most–emphasizing the people, companies, and positions that make up the hospitality industry today. Moving beyond just restaurants and hotels, it includes new growth areas such as event management, meeting planning, cruising, theme parks, attractions and entertainment. With a new focus on sustainability, this edition features case studies, practitioners and corporations that engage and involve readers as they explore the trends in this ever-growing field.

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Product Details

  • ISBN-13: 9780135118856
  • Publisher: Prentice Hall
  • Publication date: 1/10/2011
  • Edition number: 2
  • Pages: 384
  • Sales rank: 71,577
  • Product dimensions: 8.50 (w) x 10.90 (h) x 0.70 (d)

Meet the Author

Dr. John R. Walker, D.B.A., FMP, CHA, is the McKibbon Professor of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee. John’s years of industry experience include management training at the Savoy Hotel London. This was followed by terms as food and beverage manager, assistant rooms division manager, catering managers, and general manager with Grand Metropolitan Hotels, Selsdon Park Hotel, Rank Hotels, Inter-Continental Hotels, and the Coral Reef Resort, Barbados, West Indies.

He has taught at two- and four-year schools in Canada and the United States. In addition to being a hospitality management consultant and text author, he has been published in the The Cornell Hotel Restaurant Administration Quarterly and The Hospitality Educators Journal. He is a ten-time recipient of the President’s Award for teaching, scholarship, and service; and he has received the Patnubay Award for exemplary professional performance through teaching and authorship of tourism and hospitality publications.

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Table of Contents

PART I: HOSPITALITY, TOURISM, AND TRAVEL

1. Hospitality Spirit

2. Tourism

3. Why People Travel

PART II: LODGING AND CRUISING

4. Lodging

5. Lodging Operations

6. Cruising

PART III: FOOD AND BEVERAGE SERVICE AND MANAGEMENT

7. Restaurants

8. Restaurant Operations

9. Managed Services

10. Beverages

PART IV: CLUB MANAGEMENT, ATTRACTIONS, AND RECREATION

11. Clubs

12. Theme Parks and Attractions

13. Gaming Entertainment

PART V: ASSEMBLIES AND EVENT MANAGEMENT

14. Meetings, Conventions, and Expositions

15. Special Events

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