The Extraordinary Coach: How the Best Leaders Help Others Grow [NOOK Book]

Overview

An “interactive” approach to coaching from one of today’s most forward-thinking leadership gurus



John Zenger established himself as a top-tier leadership expert with his groundbreaking books The ...

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The Extraordinary Coach: How the Best Leaders Help Others Grow

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Overview

An “interactive” approach to coaching from one of today’s most forward-thinking leadership gurus



John Zenger established himself as a top-tier leadership expert with his groundbreaking books The Extraordinary Leader and The Inspiring Leader. Now, he teams up with executive coach Kathleen Stinnett to put you on the fast track to expertise in business coaching.



The Extraordinary Coach works as an immersion course in coaching, providing the skills you need to become a highly effective leader in no time flat.



As with his other books, Zenger researched thousands of assessments from the most effective coaches. Then he and Stinnett combined the research with the latest findings from the world of clinical psychology to map out the real success secrets of today’s best coaches.



This practical, multi-layered training guide provides the tools you need, including:



  • Companion Video (on their website) showing “real” coaching in action

  • Conversation Guide offering framework for any possible scenario

  • Application Worksheets to help prepare yourself for upcoming coaching situations

  • List of Questions to ask in their own coaching conversations



Building a firm foundation in the correlation between coaching effectiveness and employee engagement, you will quickly and effectively master the critical skill of coaching. The Extraordinary Coach will ensure you make a powerful contribution to the long-term success of your organization.

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Product Details

  • ISBN-13: 9780071743778
  • Publisher: McGraw-Hill Education
  • Publication date: 5/3/2010
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 320
  • Sales rank: 267,601
  • File size: 9 MB

Meet the Author

John H. Zenger is the cofounder

of the executive education firm

Zenger|Folkman. Coauthor of

the bestselling books The Extraordinary

Leader
and The Inspiring

Leader
, he was inducted into

the Human Resources Development Hall

of Fame in 1994 and received the Thought

Leader Award from his industry colleagues in

2005.


Kathleen Stinnett is a senior

consultant and executive coach

with Zenger|Folkman. She

serves on the faculty of the

Hudson Institute of Santa

Barbara, leading foundational

workshops required for the professional certifi

cation program. In 2005, Stinnett earned the

Master Certified Coach credential (MCC)

through the International Coaching Federation.

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Table of Contents

Foreword

Chapter 1 Why Bother? How Coaching Pays Off 1

Chapter 2 Empty Cup, New Tea: Looking at Coaching in a New Way 9

Chapter 3 Pay Now or Pay Later: the Impact of Coaching 33

Chapter 4 What Business Coaching is and Isn't 43

Chapter 5 Does your Coaching Rest on a Crumbling Foundations? 59

Chapter 6 Fuel: A Framework, not a Cage 69

Chapter 7 Frame the Conversation: Setting the Target 81

Chapter 8 Understand the Current State: "So How is that Working for you?" 101

Chapter 9 Explore the Desired State: Aiming for the Right Target 123

Chapter 10 Lay out the Success Plan: Emphasizing Accountability 143

Chapter 11 Coaches Need Feedback Too 155

Chapter 12 Change is the Yardstick: Understanding the Performance Challenge 169

Chapter 13 The Power of the Gold Star Reinforcing Feedback 181

Chapter 14 Sometimes it Just Comes Down to the Numbers: Redirecting Feedback 199

Chapter 15 When Feedback Becomes a Coaching Conversation 219

Chapter 16 Signaling the Lane Change: Managing Expectations 237

Chapter 17 "Send in the Coach": Finding More Coaching Opportunities 251

Chapter 18 Growing your Skills as a Coach 261

Chapter 19 Each Individual is a Whole Person (Not Just a Worker) 273

Conclusion 287

Appendix: Powerful Coaching Questions 291

Notes 295

Index 297

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