Face to Face Communications / Edition 1

Face to Face Communications / Edition 1

by Kathleen A. Begley
     
 

ISBN-10: 1560526998

ISBN-13: 9781560526995

Pub. Date: 09/07/2004

Publisher: Logical Operatons, Llc.

Even as technology has allowed us to connect with an ever-expanding global network through the click of a mouse, face-to-face communication is still as important as ever. Improving one's in-person communication may seem nonessential and downright quaint in this computerized age, yet many workplace situations, often those involving conflict, feelings, or other

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Overview

Even as technology has allowed us to connect with an ever-expanding global network through the click of a mouse, face-to-face communication is still as important as ever. Improving one's in-person communication may seem nonessential and downright quaint in this computerized age, yet many workplace situations, often those involving conflict, feelings, or other sensitive issues, still demand human contact. FACE-TO-FACE COMMUNICATION explores why personal contact remains the most powerful type of human interaction and what readers can do to improve their skills to become excellent communicators.

Product Details

ISBN-13:
9781560526995
Publisher:
Logical Operatons, Llc.
Publication date:
09/07/2004
Series:
A Fifty-Minute Series Book
Edition description:
Workbook
Pages:
104
Product dimensions:
8.00(w) x 9.96(h) x 0.26(d)

Table of Contents

Part 1: Face the Facts Recognize Face-to-Face Impact Appreciate the Advantages Understand the Behaviors Conquer Your Fears Factor in Personality Preferences Review Part 2: Practice Your Nonverbals Value the Unspoken Be Aware of Your Body Check Your Physical Appearance Take Advantage of Your Voice Watch the Clock Consider Spatial Arrangements Review Part 3: Choose Your Words Carefully Realize Your Words Have Impact Create a Positive Impression Phrase Your Words for a Business Context Update Your Language Review Part 4: Listen Closely Enhance Your Listening Ability Give Nonverbal Feedback Delay Your Response Paraphrase and Clarify Affirm the Speaker's Feelings Suggest Options Review Part 5: Communicate Across the Miles Adapt Face-to-Face Strengths to Other Communication Respect Cross-Cultural Preferences Gesture with Care Learn Language Differences Avoid Idiomatic Speech Review Appendix Appendix to Part 1 Appendix to Part 2 Appendix to Part 3 Appendix to Part 4 Appendix to Part 5 Additional Reading"

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