Face to Face Communications / Edition 1

Face to Face Communications / Edition 1

by Kathleen A. Begley
     
 

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ISBN-10: 1560526998

ISBN-13: 9781560526995

Pub. Date: 09/07/2004

Publisher: Logical Operatons, Llc.

Even as technology has allowed us to connect with an ever-expanding global network through the click of a mouse, face-to-face communication is still as important as ever. Improving one's in-person communication may seem nonessential and downright quaint in this computerized age, yet many workplace situations, often those involving conflict, feelings, or other

Overview

Even as technology has allowed us to connect with an ever-expanding global network through the click of a mouse, face-to-face communication is still as important as ever. Improving one's in-person communication may seem nonessential and downright quaint in this computerized age, yet many workplace situations, often those involving conflict, feelings, or other sensitive issues, still demand human contact. FACE-TO-FACE COMMUNICATION explores why personal contact remains the most powerful type of human interaction and what readers can do to improve their skills to become excellent communicators.

Product Details

ISBN-13:
9781560526995
Publisher:
Logical Operatons, Llc.
Publication date:
09/07/2004
Series:
A Fifty-Minute Series Book
Edition description:
Workbook
Pages:
104
Product dimensions:
8.00(w) x 9.96(h) x 0.26(d)

Table of Contents

Part 1: Face the Facts Recognize Face-to-Face Impact Appreciate the Advantages Understand the Behaviors Conquer Your Fears Factor in Personality Preferences Review Part 2: Practice Your Nonverbals Value the Unspoken Be Aware of Your Body Check Your Physical Appearance Take Advantage of Your Voice Watch the Clock Consider Spatial Arrangements Review Part 3: Choose Your Words Carefully Realize Your Words Have Impact Create a Positive Impression Phrase Your Words for a Business Context Update Your Language Review Part 4: Listen Closely Enhance Your Listening Ability Give Nonverbal Feedback Delay Your Response Paraphrase and Clarify Affirm the Speaker's Feelings Suggest Options Review Part 5: Communicate Across the Miles Adapt Face-to-Face Strengths to Other Communication Respect Cross-Cultural Preferences Gesture with Care Learn Language Differences Avoid Idiomatic Speech Review Appendix Appendix to Part 1 Appendix to Part 2 Appendix to Part 3 Appendix to Part 4 Appendix to Part 5 Additional Reading"

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