Face to Face Communications / Edition 1

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Overview

Even as technology has allowed us to connect with an ever-expanding global network through the click of a mouse, face-to-face communication is still as important as ever. Improving one's in-person communication may seem nonessential and downright quaint in this computerized age, yet many workplace situations, often those involving conflict, feelings, or other sensitive issues, still demand human contact. FACE-TO-FACE COMMUNICATION explores why personal contact remains the most powerful type of human interaction and what readers can do to improve their skills to become excellent communicators.

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Product Details

  • ISBN-13: 9781560526995
  • Publisher: Logical Operatons, Llc.
  • Publication date: 9/7/2004
  • Series: A Fifty-Minute Series Book
  • Edition description: Workbook
  • Edition number: 1
  • Pages: 104
  • Product dimensions: 8.00 (w) x 9.96 (h) x 0.26 (d)

Table of Contents

Part 1: Face the Facts Recognize Face-to-Face Impact Appreciate the Advantages Understand the Behaviors Conquer Your Fears Factor in Personality Preferences Review Part 2: Practice Your Nonverbals Value the Unspoken Be Aware of Your Body Check Your Physical Appearance Take Advantage of Your Voice Watch the Clock Consider Spatial Arrangements Review Part 3: Choose Your Words Carefully Realize Your Words Have Impact Create a Positive Impression Phrase Your Words for a Business Context Update Your Language Review Part 4: Listen Closely Enhance Your Listening Ability Give Nonverbal Feedback Delay Your Response Paraphrase and Clarify Affirm the Speaker's Feelings Suggest Options Review Part 5: Communicate Across the Miles Adapt Face-to-Face Strengths to Other Communication Respect Cross-Cultural Preferences Gesture with Care Learn Language Differences Avoid Idiomatic Speech Review Appendix Appendix to Part 1 Appendix to Part 2 Appendix to Part 3 Appendix to Part 4 Appendix to Part 5 Additional Reading"

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