Facilitation Skills for Team Leaders

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The Crisp Training Essentials Learning Track includes the best self-directed study books at a significant cost savings. To help you learn the essentials of training, this bundle combines the best Fifty-Minute Series books and additional Crisp publications to provide in-depth knowledge of the subject matter. Relevant case studies, self-evaluations, and practical examples help to reinforce key concepts. Instead of ordering one book at a time, simply order the bundle and start your...
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01/01/1994 Paperback Ships from the UK within 24 hours. Number of pages: 80. Used book in Very Good condition. May show a little wear. *****PLEASE NOTE: This item is shipping ... from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

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Overview

The Crisp Training Essentials Learning Track includes the best self-directed study books at a significant cost savings. To help you learn the essentials of training, this bundle combines the best Fifty-Minute Series books and additional Crisp publications to provide in-depth knowledge of the subject matter. Relevant case studies, self-evaluations, and practical examples help to reinforce key concepts. Instead of ordering one book at a time, simply order the bundle and start your library today.
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Product Details

  • ISBN-13: 9780749413774
  • Publisher: Kogan Page, Ltd.
  • Publication date: 10/28/1994
  • Series: Management Action Guides Ser.
  • Pages: 80
  • Product dimensions: 6.69 (w) x 0.28 (h) x 8.46 (d)

Table of Contents

Introduction Part 1: Understanding Facilitation Background: The Transformation of U.S. Industry Why Facilitation? What Facilitators Do How Facilitation Differs from Training and Presenting The Facilitator: Managing Structure, Not Content Part 2: Team Involvement, Decision Making, and Dynamics Encouraging Participation Rules for Asking Nonthreatening Questions Types of Questions to Ask Body Language and Facilitation Making Decisions Six-Step Problem-Solving Process Getting Group Agreement The Importance of Preparation Running an Effective Team Meeting Team Life Cycles Handling Difficult Team Members What If the Group Still Gets Stuck? Part 3: Facilitation Tools Essential Tools Conclusion Part 4: Cross Facilitation Exercise: Test Your Memory Example of Fast-Food Flowchart Crossword Puzzle Solution
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