BN.com Gift Guide

The Facilitator's Fieldbook / Edition 3

Paperback (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $24.39
Usually ships in 1-2 business days
(Save 45%)
Other sellers (Paperback)
  • All (12) from $24.39   
  • New (11) from $24.38   
  • Used (1) from $32.00   

Overview

It may seem effortless, but anyone leading a high-stakes meeting knows what a pressure cooker it can be. Amidst a charged atmosphere and conflicting personalities, facilitators must deftly weave groups into effective workplace teams that achieve results. It takes skill, commitment, and an arsenal of facilitation tools—all here in the complete, authoritative guide to facilitation mastery.

Now completely updated with 150 pages of new material, this third edition of The Facilitator’s Fieldbook gives facilitators, organization development professionals, and consultants both a conceptual framework for understanding the facilitation process and the step-by-step procedures, checklists, worksheets, and sample documents to get it right.

The book delivers practical information on establishing ground rules, planning meetings and agendas, resolving conflict, making decisions, helping groups optimize their time—and every key mediation skill you need to know. You will discover in this third edition:

Character traits of successful facilitators

• Signs of dysfunction in any group dynamic and what to do about each

• Critical distinctions between regular meetings and task forces that facilitators must know

• Preparation guidelines that improve your odds for success

• A training agenda for teaching facilitation

• Meeting room layouts, and when to use each

• Activities for ensuring inclusion and participation

• Nonverbal communication cues that help you spot lies and truths

• Brainstorming and brain writing tips

• Pros and cons of absolute, consultative, expert, and modified consensus

• Guidelines for preparing and presenting recommendations

• Tips for working with virtual teams and using technology to improve facilitation

• Insights into the best contracting practices for facilitators

• Shortcuts for implementing team-building exercises

• Advice and activities for building trust

• Updates on the latest developments, such as appreciative inquiry and large-group methods

• A primer for managers on using facilitative thinking to lead their teams—and much more.

If humans are complex, then groups are significantly more so. This insightful, all-encompassing guide to helping diverse, sometimes fractious, workplace groups reach positive goals is invaluable for newcomers and seasoned professionals alike.

Thomas Justice is President of Justice & Associates, a consulting firm specializing in process facilitation, building high-performance teams, and the management of organizational change. He has served as a process facilitator for more than 30 organizations in 16 states. He lives in Santa Monica, California.

David W. Jamieson, Ph.D., is an Associate Professor and Chair of the Organization, Learning & Development department at the University of St. Thomas in Minneapolis, Minnesota. He is also President of Jamieson Consulting Group, which specializes in organizational strategy, design, change, and human resources issues. He lives in Minneapolis, Minnesota.

Read More Show Less

Editorial Reviews

From the Publisher

"...provides quick and easy access to the frameworks, task breakdowns, and deliverables for defining what needs to be done…tremendous time and frustration saver for anyone facilitating meetings." --PMWorld Journal

T+D
. . . perfect for novices or seasoned veterans.
Read More Show Less

Product Details

  • ISBN-13: 9780814420089
  • Publisher: AMACOM
  • Publication date: 10/3/2012
  • Edition description: Third Edition
  • Edition number: 3
  • Pages: 480
  • Sales rank: 642,965
  • Product dimensions: 8.40 (w) x 10.90 (h) x 1.30 (d)

Meet the Author

TOM JUSTICE is an organizational development practitioner and the president of Justice & Associates, a consulting firm specializing in organizational capacity.

DAVID W. JAMIESON, PH.D., is department chair, Organization Learning & Development, University of St. Thomas and coauthor of Managing Workforce 2000.

Read More Show Less

Read an Excerpt

Preface

The use of groups and teams in most aspects of organizational life has steadily risen over the past decade. The normal ups and downs of working in groups have brought elation and frustration to many, prompting an interest in learning how to help groups and teams operate effectively. Consequently, publications and workshops on teams, team development, and teamfacilitation have proliferated, offering an abundance of definitions and theories to choose from.

The result? While some resources out there do offer solid guidance, in numerous cases this proliferation has led to oversimplifications, too many models, and unnecessary confusion.

We have written this book to clear up any confusion about one highly important topic in this age of participation: facilitation. As the domain of facilitation is helping people successfully work together in groups and teams, its art and science are not only critical to future achievements in organizations, but also integral to advancements in the societies that support those organizations.

The more businesses and communities use participation, involving groups of people to plan, manage, and problem-solve, the more facilitation will play a role in their success. This has been true since our first edition in the 1980’s and has only increased as the world of work has gotten more complex, organization forms have proliferated and the involvement of more diverse stakeholders has become paramount.

CONTENTS AND ORGANIZATION

In this Third Edition of the Fieldbook, you will discover what facilitation is and what facilitators need to do. You will find a selection of resources—procedures, guides, and samples—designed for facilitators at all levels of experience.

To keep the book’s contents as user-friendly as possible, we have organized the work of facilitation into three phases, with primary tasks and outcomes for each. This three-phase model frames the scope of what facilitators need to think about and do and what skills they must develop to be effective; it also creates an organizing structure for the many facilitation resources we have included. We have tried to be fairly comprehensive in our selection of resources, supplementing the basic facilitation material with more sophisticated methods for special situations and nontraditional facilitation challenges.

We hope that by bringing clarity to the task of facilitation and providing resources for immediate use, we will expand and improve the practice of facilitation. The word facilitate is derived from the Latin word facilitas, which means easiness. While working with groups has never been, and probably will never be, completely easy, we trust that The Facilitator’s Fieldbook will lend some quality of ease to facilitators and groups alike.

'

Excerpted from The Facilitator's Fieldbook, Third Edition, by Tom Justice and David W. Jamieson. Copyright © 2012. Published by AMACOM Books, a division of American Management Association, New York, NY. Used with permission.

All rights reserved. http://www.amacombooks.org.

Read More Show Less

Table of Contents

Contents

Preface

Contents and Organization

Changes to the Second Edition of The Facilitator’s Fieldbook

Acknowledgments

About the Authors

Introduction

The “Altogether” View of Facilitator Personal Qualities

Primer A: Understanding Adult Learning

Primer B: Understanding Group Dynamics and Decision Making

Primer C: Understanding Process Consultation

Primer D: The Manager as Facilitator

SECTION I—PHASE I: PREPARATION

Overview

Facilitator Resources

CONTRACTING FOR FACILITATION

ORGANIZING THE GROUP

SETTING GROUP NORMS

MEETING PLANNING

SECTION II—PHASE II: WORKING WITH THE GROUP

Overview

Facilitator Resources

GETTING STARTED RIGHT

GROUP MEMORY SYSTEMS

ANALYZING THE DATABASE

DECISION MODES

HANDLING CONFLICTS AND COMMON PROBLEMS WITH GROUPS

EVALUATION AND GROUP CLOSURE

SECTION III—PHASE III: IMPLEMENTATION

Overview

Facilitator Resources

MEETING RECORDS

PREPARING, PRESENTING, AND REVIEWING RECOMMENDATIONS

IMPLEMENTATION PLANNING

SECTION IV—SPECIAL MEETINGS

Overview

Facilitator Resources

PLANNING MEETINGS AND TOOLS

LARGE-GROUP PLANNING METHODS FOR ORGANIZATIONAL AND

COMMUNITY CHANGE

SECTION V—FACILITATING IN A VIRTUAL WORLD

Overview

Facilitator Resources

FACILITATING IN A VIRTUAL WORLD: TECHNOLOGICAL TOOLS AND APPLICATIONS

SECTION VI—USING THE FACILITATOR’S FIELDBOOK

AS A TRAINING TOOL

Overview

Facilitator Resources

TRAINER’S NOTES

Index

Read More Show Less

Customer Reviews

Average Rating 4
( 1 )
Rating Distribution

5 Star

(0)

4 Star

(1)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted August 6, 2008

    Great toolbox

    I really like how easy this book is to use. I have purchased copies for supervisors, and it really helps them lead meetings, without much coaching. It is a very practical read, and the templates are easy to use.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)