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Facilitator's Guide to Participatory Decision-Making / Edition 2
     

Facilitator's Guide to Participatory Decision-Making / Edition 2

by Sam Kaner, Lenny Lind, Catherine Toldi, Sarah Fisk, Duane Berger
 

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ISBN-10: 0787982660

ISBN-13: 9780787982669

Pub. Date: 03/09/2007

Publisher: Wiley

And now this classic book is even better-much better. Completely revised and updated, the second edition is loaded with new tools and techniques. Two powerful new chapters on agenda design, A full section devoted to reaching closure, More than twice as many tools for handling difficult dynamics, 70 brand-new pages and over 100 pages significantly improved.

Overview

And now this classic book is even better-much better. Completely revised and updated, the second edition is loaded with new tools and techniques. Two powerful new chapters on agenda design, A full section devoted to reaching closure, More than twice as many tools for handling difficult dynamics, 70 brand-new pages and over 100 pages significantly improved.

Product Details

ISBN-13:
9780787982669
Publisher:
Wiley
Publication date:
03/09/2007
Series:
The Jossey-Bass Business and Management Ser.
Edition description:
REV
Pages:
368
Product dimensions:
8.46(w) x 10.91(h) x 0.91(d)

Table of Contents


Foreword   Michael Doyle     xi
Introduction     xvii
Grounding Principles
The Dynamics of Group Decision-Making     3
Participatory Values     23
Introduction to the Role of Facilitator     31
Facilitator Fundamentals
Facilitative Listening Skills     41
ChartWriting Technique     61
Facilitating Open Discussion     75
Alternatives to Open Discussion     89
Brainstorming     117
Tools for Managing Long Lists     123
Dealing with Difficult Dynamics     135
Effective Agendas: Desired Outcomes     155
Effective Agendas: Process Design     173
Building Sustainable Agreements
Principles for Building Sustainable Agreements     191
Gathering Diverse Points of View     203
Building a Shared Framework of Understanding     221
Developing Inclusive Solutions     237
Reaching Closure
Importance of Clear Decision Rules     265
Striving for Unanimity     275
Reaching Closure Step by Step     289
Facilitating Sustainable Agreements     303
Photocopying Policy     313
Bibliography     315
Acknowledgments     319
The Authors     323
Index     325
Training from Community At Work     341

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