The Fast Forward MBA in Project Management / Edition 4

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Overview

An updated and revised edition of the bestselling guide to managing projects

For any professional responsible for coordinating projects among different departments, across executive levels, or with technical complexity, The Fast Forward MBA in Project Management offers comprehensive instruction on how to deliver on time and on budget. Get the step-by-step advice you need to find the right sponsor, clarify objectives, and set realistic schedules and budget projections. This Fourth Edition of the 200,000-copy bestseller now covers critical new topics including: software and IT projects, agile techniques, and project selection.

Perfect for beginners or experienced managers needing to bring their systems up to date, The Fast Forward MBA in Project Management allows readers to extract maximum information in minimum time.

  • The most comprehensive introduction to project management, updated to reflect changes in the business environment over the past few years
  • Full of downloadable forms and spreadsheets to help you implement the techniques in the book
  • Offers updated advice on getting the most from Microsoft Project
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  • The Fast Forward MBA in Project Management
    The Fast Forward MBA in Project Management  

Product Details

  • ISBN-13: 9781118073773
  • Publisher: Wiley
  • Publication date: 12/6/2011
  • Edition number: 4
  • Pages: 544
  • Sales rank: 79,262
  • Product dimensions: 5.90 (w) x 8.90 (h) x 1.50 (d)

Meet the Author

ERIC VERZUH is President of The Versatile Company, which provides project management training and consulting to thousands of professionals each year. His clients include major government agencies, small and large companies, and nonprofit organizations in such diverse industries as aerospace, health care, information technology, and education.

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Table of Contents

ACKNOWLEDGMENTS xvii

ABOUT THE AUTHOR xix

PREFACE xxi

DOWNLOADABLE FORMS xxiii

PART 1 INTRODUCTION

CHAPTER 1—PROJECT MANAGEMENT: THE KEY TO THRIVING IN THE NEW PROJECT-DRIVEN WORLD 2

Introduction 2

The Art and Science of Project Leadership 7

The Practical Foundation for Successful Projects: How This Book Will Help You 9

Project Management Relies on Other Disciplines 11

End Point 12

Stellar Performer: OrthoSpot 13

Stellar Performer: PM4NGOs 14

CHAPTER 2—FOUNDATION PRINCIPLES OF PROJECT MANAGEMENT 16

Introduction 16

Projects Require Project Management 16

The Challenge of Managing Projects 18

The Evolution of a Discipline 19

The Definition of Success 23

Project Management Functions 25

Project Life Cycle 26

Organizing for Projects 30

Project Managers Are Leaders 34

End Point 34

Stellar Performer: Seattle Children’s Hospital and Regional Medical Center 36

PMP Exam Prep Questions 40

PART 2 DEFINING THE PROJECT

CHAPTER 3—KNOW YOUR KEY STAKEHOLDERS AND WIN THEIR COOPERATION 42

Introduction 42

Stakeholders Are the Heart of a Successful Project 43

Stakeholder Roles: Project Manager 43

Stakeholder Roles: Project Team 44

Stakeholder Roles: Management 45

Stakeholder Roles: The Customer 49

Stakeholder Roles: Representatives of External Constraints 51

Stakeholder Roles: Advocates, Opponents, and Innocent Bystanders 52

Make Stakeholder Identification a Repeatable Process 52

Lead the Stakeholders 53

End Point 53

Fast Foundation in Project Management 54

PMP Exam Prep Questions 58

CHAPTER 4—WRITE THE RULES: FIVE KEY DOCUMENTS TO MANAGE EXPECTATIONS AND DEFINE SUCCESS 60

Introduction 60

Project Rules Are the Foundation 61

Publish a Project Charter 63

Write a Statement of Work 65

Statement of Work: Minimum Content 66

Responsibility Matrix 73

Creating a Communication Plan 76

The Project Proposal Launches the Project 82

End Point 83

Fast Foundation in Project Management 84

PMP Exam Prep Questions 95

PART 3 THE PLANNING PROCESS

CHAPTER 5—RISK MANAGEMENT: MINIMIZE THE THREATS TO YOUR PROJECT 99

Introduction 99

All Project Management Is Risk

Management 100

The Risk Management Framework 103

Step One: Identify the Risks 104

Step Two: Analyze and Prioritize the Risks 108

Step Three: Develop Response Plans 113

Step Four: Establish Contingency and Reserve 118

Step Five: Continuous Risk Management 121

Unexpected Leadership 122

End Point 122

Fast Foundation in Project Management 123

Stellar Performer: Washington State Department of Transportation 124

PMP Exam Prep Questions 130

CHAPTER 6—WORK BREAKDOWN STRUCTURE: BREAK YOUR PROJECT INTO MANAGEABLE UNITS OF WORK 132

Introduction 132

Defining the Work Breakdown Structure 133

Building a Work Breakdown Structure 136

Criteria for a Successful Work Breakdown Structure 140

Work Package Size 143

Planning for Quality 145

Breaking Down Large Programs 147

WBS Guidelines Vary 147

Contractors or Vendors Can Provide a WBS 148

End Point 148

PMP Exam Prep Questions 150

CHAPTER 7—REALISTIC SCHEDULING 152

Introduction 152

Planning Overview 152

Planning Step Two: Identify Task Relationships 154

Planning Step Three: Estimate Work Packages 157

Planning Step Four: Calculate an Initial Schedule 165

Planning Step Five: Assign and Level Resources 175

Small Projects Need Smaller Plans 184

End Point 184

Fast Foundation in Project Management 185

PMP Exam Prep Questions 188

CHAPTER 8—THE ART AND SCIENCE OF ACCURATE ESTIMATING 190

Introduction 190

Estimating Fundamentals 191

Estimating Techniques 197

Building the Detailed Budget Estimate 206

Generating the Cash Flow Schedule 213

End Point 214

Fast Foundation in Project Management 215

Stellar Performer: Tynet, Inc. 216

Stellar Performer: Adobe Systems 219

PMP Exam Prep Questions 226

CHAPTER 9—BALANCING THE TRADE-OFF AMONG COST, SCHEDULE, AND QUALITY 228

Introduction 228

Three Levels of Balancing a Project 229

Balancing at the Project Level 230

Balancing at the Business Case Level 242

Balancing at the Enterprise Level 247

End Point 248

Stellar Performer: Safeco Field 250

Stellar Performer: Boeing 767-400ER Program 254

PMP Exam Prep Questions 256

PART 4 CONTROLLING THE PROJECT

CHAPTER 10—BUILDING A HIGHPERFORMANCE PROJECT TEAM 260

Introduction 260

A Framework for Building High-Performance Teams 264

Leadership Responsibilities 268

Building a Positive Team Environment 272

Ground Rules 273

Team Identity 275

Team Listening Skills 279

Meeting Management 283

Summary of Building a Positive Team Environment 286

Collaborative Problem Solving 287

Problem Analysis 287

Decision Modes 290

Conflict Management 294

Continuous Learning 298

Summary of Collaborative Problem Solving 300

Job Satisfaction 300

End Point 301

Stellar Performer: Habitat for Humanity 303

PMP Exam Prep Questions 304

CHAPTER 11—CLEAR COMMUNICATION AMONG PROJECT STAKEHOLDERS 305

Introduction 305

Embrace Your Role as a Leader 306

Communicating within the Project Team 309

Communicating with Management and Customers 317

Control Documents 318

The Change Management Process 318

Configuration Management 322

Change Management Guidelines Are Essential for Managing Expectations 325

Closeout Reporting 325

End Point 326

Fast Foundation in Project Management 327

PMP Exam Prep Questions 340

CHAPTER 12—MEASURING PROGRESS 342

Introduction 342

Measuring Schedule Performance 342

Measuring Cost Performance 347

Earned Value Reporting 349

Cost and Schedule Baselines 357

End Point 359

PMP Exam Prep Questions 360

CHAPTER 13—SOLVING COMMON PROJECT PROBLEMS 362

Introduction 362

Responsibility beyond Your Authority 362

Disaster Recovery 363

Reducing the Time to Market 364

When the Customer Delays the Project 365

The Impossible Dream 366

Fighting Fires 367

Managing Volunteers 367

Achieving the Five Project Success Factors 368

End Point 368

PART 5 ADVANCING YOUR PRACTICE OF PROJECT MANAGEMENT

CHAPTER 14—ENTERPRISE PROJECT MANAGEMENT: COORDINATE ALL PROJECTS AND PROJECT RESOURCES IN YOUR ORGANIZATION 373

Introduction 373

Defining Enterprise Project Management 375

Three Tiers of Management within EPM 377

The Four Components of EPM 379

Establish Consistent EPM Processes 380

Technology Enables EPM Processes 383

The People Who Deliver Projects 387

Support Project Management: The Project Office 388

End Point 396

CHAPTER 15—REQUIREMENTS ENGINEERING: THE KEY TO BUILDING THE RIGHT PRODUCT 398

Introduction 398

Requirements Engineering and Project

Management Are Intimately Connected 399

Requirement Types Illustrate the Evolving Product Vision 400

Requirements Engineering Scope and Processes 403

Requirements Development Activities 405

Requirements Management Activities 407

Requirements Documentation Techniques 409

Requirements Engineering Demands Discipline 409

End Point 411

CHAPTER 16—PROJECT INITIATION: TURNING A PROBLEM OR OPPORTUNITY INTO A PROJECT 412

Introduction 412

Project Initiation’s Place in the Project Life Cycle 413

Enterprise Requirements Drive Project Initiation 415

Common Principles for Project Initiation 416

Basic Project Proposal Content 419

Designing a Realistic Initiation Process 422

End Point 423

Stellar Performer: The Logical Framework Approach 424

CHAPTER 17—INFORMATION TECHNOLOGY PROJECT SUCCESS FACTORS 434

Introduction 434

The Many Kinds of Software Projects 435

Why Are Information Technology Projects So

Challenging? 435

Current Best Practices in IT Project Management 439

Using an Agile Approach 442

End Point 442

Stellar Performer: The Agile Approach to Software Development 443

CHAPTER 18—PROJECT PORTFOLIO MANAGEMENT: ALIGN PROJECT RESOURCES WITH BUSINESS STRATEGY 454

Introduction 454

The Scope and Goals of the Portfolio 456

Stakeholders: Roles in Project Portfolio Management 457

PPM Information Supports Decisions 459

Project Selection and Prioritization 460

Ongoing Portfolio Management 463

Monitor the Results of Projects and the Portfolio 464

Culture Change 465

End Point 466

CHAPTER 19—PMP EXAM PREPARATION 467

Introduction 467

Requirements to Earn the PMP 468

Top 10 Study Tips for the PMP Exam 469

End Point 473

CHAPTER 20—MICROSOFT PROJECT: GUIDELINES FOR EFFECTIVE USE 474

Introduction 474

Project Management Software Supports the Discipline 475

Looking under the Hood: The Design of Project 475

Set Up the Project First 477

Follow the Planning Model in This Book 479

Task Types: Fix the Duration, Work, or Resource Level 482

Assigning Resources to a Project 484

Resource Leveling Your Schedule 486

Maintaining the Plan throughout the Project 487

Communicating with Your Team and Management 489

Project Server and Project Web App 491

End Point 492

APPENDIX: THE DETAILED PLANNING MODEL 493

NOTES 503

INDEX 507

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Preface

This book is intended to present a realistic look at the challenges of the project environment and the skills you will need to successfully bring a project to fulfillment. On the way, you will learn the tools necessary to achieve each of the five essential success factors. Part 1 lays the groundwork. In addition to simple terminology, it contains global concepts that tie project management to other disciplines, such as quality and product development. Part 1 also includes examples of the organizational changes companies are making to take advantage of project-oriented work.

Parts 2, 3, and 4 present the tools and techniquesthe real science-of project management. Since this is a how-to book, the techniques in these chapters are described in detail. These techniques start with simple examples, then progress to tips for managing larger projects. In these sections, you will learn the major responsibilities of a project manager, what the definition of a project is, and the best ways to plan and control projects. Part 2 deals specifically with setting the goals and constraints of the project. Part 3, "Planning the Project," offers the most effective techniques for managing budgets, monitoring a project's scope, and keeping on schedule. Many of these techniques are features of popular project management software. After reading this section, you will know how to make better use of this software.

Part 4 offers methods for controlling a project and keeping it on track. This section focuses on the many tools used to keep a project on track and bring it to successful completion, regardless of whether everything goes as planned. Together, these three sections provide the tool set every projectmanager needs.

Finally, Part 5 describes how the tools presented in this book can be used by organizations and by project managers. We look at the ways in which project management techniques are being adopted by a growing number of organizations. And, finally, we look at the kind of problem situations that project managers are likely to face-and how to deal with them, using the tools presented in this book.

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  • Posted March 29, 2009

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    Excellent Desk Reference

    This book serves multiple purposes. First, it is an excellent desk reference for both new and experienced project managers. Second, it is an excellent introductory manual for those new to project management. Third, it is an excellent (project) team building tool allowing PMOs to provide a common knowledge base to their organization while avoiding the creation of learning documents, or at least reducing the need to do so. The book is concise in both length and form. It covers all the major project management concepts, provides real-world experiences, and provides step-by-step methods to the tools & techniques of the profession supported by ease to understand diagram, charts, and other visual aids.

    2 out of 2 people found this review helpful.

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  • Anonymous

    Posted September 19, 2007

    Great Coverage of Project Management

    This book is an excellent point of reference for anyone that needs to tackle a unique project or simply needs to brush up on some project management practices.

    2 out of 2 people found this review helpful.

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  • Anonymous

    Posted August 9, 2000

    What a great resource!!

    When I started a new job last week, a friend gave me 'The Fast Forward MBA in Project Management.' I am finding it a wonderful resource and training guide. It is easy to read and understand. Plus--as a silly side note--I really like the size. It's easy to carry with me.

    2 out of 2 people found this review helpful.

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  • Anonymous

    Posted April 28, 2000

    Project Management at it's best

    This one book re-enforced what I have learned in several formal classes. It is very easy to understand and all the information is pertinent. Solid substitive text.

    2 out of 2 people found this review helpful.

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  • Anonymous

    Posted December 31, 1999

    The best PM book I've seen; a tremendous value. I'm getting more of this series.

    The quality and amount of content in this book is phenomenal, and the format is very well thought out. Many PM books I've seen are a lot of theory, but I really think this one could be the 'bible' for many people learning formal PM for their jobs or personal enrichment. I've bought a lot of business books that are on the shelf somewhere, long forgotten, but this is one I feel the need to act on right away, to integrate it into my own projects. If this volume of 'Fast Forward MBA' is representative, I want the whole set (and I already have an MBA!)I've been to a two-day project management class that didn't cover 1/10 of what's here, and it cost hundreds of dollars. The author and publisher did a fantastic job.

    2 out of 2 people found this review helpful.

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