Fearless Consulting: Temptations, Risks and Limits of the Profession / Edition 1

Fearless Consulting: Temptations, Risks and Limits of the Profession / Edition 1

by Erik de Haan, Erik Haan De
     
 

The history of consulting begins with the first ‘intervention’ of the serpent in the Garden of Eden, and i today's reputation have just as dubious a reputation has been dubious ever since. The doubt extends to consultants themselves, for whom their profession is constantly accompanied by temptations and risks. The temptations include flattery,

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Overview

The history of consulting begins with the first ‘intervention’ of the serpent in the Garden of Eden, and i today's reputation have just as dubious a reputation has been dubious ever since. The doubt extends to consultants themselves, for whom their profession is constantly accompanied by temptations and risks. The temptations include flattery, over-assessment of one’s own abilities, and sarcasm, while the risks include responsibility without authority, uncertainty about one’s own contribution, and loss of control. Easily tempted by flattery, they run the constant risks of uncertainty, responsibility without authority and loss of control. Yet consulting is just begins with the right a state of mind. And Fearless Consulting clearly demonstrates that, in spite of the many risks and temptations, if you first fully understand your intention as a consultant you will be equipped to approach your clients boldly, confidently and without fear of failure.

Drawing on inspirations from diverse sources including history, tragedy, philosophy and of course consultants themselves, Erik de Haan asks you to think about what it means to be a consultant and the dilemmas it can entail. He then offers guidance on how to formulate your own views about the nature of the profession, and choose your own approach from a toolkit of specific intervention models and practical methodologies.

Intellectual and inspirational in equal measure, Fearless Consulting is essential reading for anyone who regularly consults to others and wants to know more about this fascinating profession.

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Product Details

ISBN-13:
9780470026953
Publisher:
Wiley
Publication date:
05/05/2006
Pages:
228
Product dimensions:
5.91(w) x 9.31(h) x 0.73(d)

Meet the Author

Erik de Haan works is the director of Ashridge ’sCentre for Coaching and a senior organisation developmentconsultant for Ashridge Consulting near London. Before joiningAshridge Consulting in 2002, he studied Theoretical Physics inAmsterdam,gained his PhD in Utrecht with his research into learningand decision-making processes in perception (1994), and worked forseveral consultancies in The Netherlands. Among his recent clientsare the Aalsmeer Flower Auction, the BBC, BP, Credit Suisse FirstBoston, CSM, Fortis, Nokia, Stork, the Universities of Leeds andLeiden, and Vodafone. His previous publications books in Englishinclude The Consulting Process as Drama - King Lear for Consultantsand Managers , Learning with Colleagues and Coaching withColleagues. Erik is also member of the editorial board ofPhilosophy of Management –formerly Reason in Practice.

Ashridge is one of the world’s leading providers ofexecutive education. Established in 1959, it has acquired anoutstanding international reputation in helping to make adifference to both individuals and organisations through itscombination of executive development, research and consultancyexpertise. Its activities include open & tailored executiveeducation programmes, MBA, MSc & Diploma qualifications,organisation consulting, applied research and online learning.Clients include leading organisations in the private and publicsectors in the UK and across the globe.

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Table of Contents

Foreword.

Preface.

Prologue: Characteristics of Consulting.

1 Characteristics of the Entry.

2 The Entry and Fearless Speech.

Communicating advice.

Four forms of argumentation.

Forms of argumentation for consultants.

The fearless consultant.

Fearless speech under pressure.

Conclusion.

3 Characteristics of Joint Problem Formulation.

4 Problem Formulation and Irony.

Ambiguous communication.

What is irony?.

Two divine examples of irony.

The ironic consultant.

Irony as an instrument for change.

Irony and the concept of fate.

Conclusion.

5 Characteristics of Intervening.

6 Intervening and Power.

Intervening means stepping in.

The focus of interventions.

The art of intervening.

The powerless consultant.

Conclusion.

7 Characteristics of Consolidating.

8 Consolidating and responsibility.

The responsibility of the consultant.

Why does anything come about?.

Authority and responsibility.

The non-responsible consultant.

Conclusion.

9 Characteristics of Departure and letting go.

10 letting go and Tragic Consulting.

The consultant as committed outsider.

The chorus in Greek tragedy

The tragic consultant.

What pleasure does a tragedy give?.

Conclusion.

Epilogue: Twenty Minutes in the life of a Consultant.

The invitation.

Observations prior to the conversation.

The conversation as it took place.

The conversation as it did not take place.

Observations following the conversation.

The follow-up conversation.

Appendix A.

Appendix B.

References.

Index.

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