Federal Dispute Resolution: Using ADR with the United States Government / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $4.97
Usually ships in 1-2 business days
(Save 90%)
Other sellers (Hardcover)
  • All (4) from $4.97   
  • New (1) from $87.67   
  • Used (3) from $4.97   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
Seller since 2011

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Brand new and unread! Join our growing list of satisfied customers!

Ships from: Phoenix, MD

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Sort by


In recent years the federal government has increasingly used alternative dispute resolution (ADR) to solve numerous internal conflicts and external disputes. Like many other private, nonprofit, and governmental organizations, the federal government has discovered that ADR saves time and money, provides greater predictability, fosters creativity, improves relationships, and increases satisfaction.

Federal Dispute Resolution provides a much-needed guide to using alternative dispute resolution in matters involving the federal government. This helpful resource is appropriate for anyone involved in the ADR process, including those who represent the government and those who have disputes with the government. In a highly accessible format, Federal Dispute Resolution offers valuable information about the benefits of the ADR process and outlines the laws and regulations that govern this burgeoning field. The book includes vital instructions on how to determine which disputes are best suited to ADR and how to select the type of ADR process that is most appropriate for a particular situation. It also includes step-by-step guidance on how to prepare for ADR and offers suggestions on how to advocate effectively in ADR.

In addition, Federal Dispute Resolution offers an in-depth examination of workplace and contracting disputes–the cases in which ADR is used most frequently. The book also covers special issues such as confidentiality, the political context of certain government fields, and ADR program design, management, and training.

Written by Jeffrey Senger–senior counsel in the Office of Dispute Resolution at the United States Department of Justice and leading expert on the topic of ADR and the federal government–Federal Dispute Resolution is the practitioner’s handbook for successfully negotiating the ADR process.

Read More Show Less

What People Are Saying

From the Publisher
"A splendid reference. Senger knows the subject, for he has been a leader in promoting the use of appropriate dispute resolution by federal agencies as an alternative to litigation."
— Janet Reno, former Attorney General

"An indispensable guide to effective use of ADR in cases with the U.S. government. This book will help you navigate the remaining rocks and shoals of this important area."
— William H. Webster, former United States Court of Appeals Judge, United States District Court Judge, Director of the CIA, and Director of the FBI

"Mr. Senger's wise and practical book makes the case for using the techniques of ADR to resolve federal disputes."
— James A. Baker III, former Secretary of State, Secretary of the Treasury, and White House Chief of Staff

"Must-reading for anyone purchasing from, litigating with, or dealing with the federal government."
— Carrie Menkel-Meadow, professor of law and director, Georgetown-Hewlett Program in Conflict Resolution and Legal Problem Solving

"This is the best book I know for everyone— lawyer or client— who has a dispute with the U.S. government. . . . A wise government lawyer will have a copy, and so should you."
— Roger Fisher, professor emeritus, Harvard Law School; director, Harvard Negotiation Project; and coauthor, Getting to Yes

"From the Microsoft case to the conflict in Northern Ireland, dispute resolution is a vital part of the work of our government. Jeff Senger's book is a valuable guide to the techniques used in this field."
— George Mitchell, former United States Senate Majority Leader

Read More Show Less

Product Details

  • ISBN-13: 9780787968588
  • Publisher: Wiley
  • Publication date: 10/3/2003
  • Edition description: First Edition
  • Edition number: 1
  • Pages: 416
  • Product dimensions: 6.14 (w) x 9.52 (h) x 1.25 (d)

Meet the Author

Jeffrey M. Senger is senior counsel in the Office of Dispute Resolution at the United States Department of Justice. He advises and trains federal lawyers around the country in negotiation and alternative dispute resolution. He is a faculty member at Harvard Law School’s Program on Negotiation, the National Institute of Trial Advocacy, and Harvard’s trial advocacy program. He has published numerous articles in the field and has testified before the United States Congress.

Read More Show Less

Table of Contents

Foreword, by Frank E. A. Sander.


1. Introduction.

2. Selecting Cases and Processes for Federal ADR.

3. Selecting and Hiring Neutrals for Federal ADR.

4. Preparing for Federal ADR.

5. Advocacy in Federal ADR.

6. ADR in Federal Workplace Cases.

7. ADR in Federal Contracting Cases.

8. Confidentiality in Federal ADR.

9. Federal ADR Program Design, Management, and Training.

10. Evaluation of Federal ADR Programs.

Appendix A: Administrative Dispute Resolution Act of 1996.

Appendix B: United States Department of Justice, Attorney General Order Promoting the Broader Appropriate Use of Alternative Dispute Resolution Techniques, April 6, 1995.

Appendix C: Alternative Dispute Resolution Act of 1998.

Appendix D: Presidential Memorandum on ADR, May 1, 1998.

Appendix E: Federal ADR Council, Confidentiality in Federal Alternative Dispute Resolution Programs, December 29, 2000.

Appendix F: Report to the President on the Interagency ADR Working Group, May 8, 2000.




About the Author.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)