Financial Management For It Services

Overview

Financial Management for IT Services (ITSM) is an IT Service Management process area. It is an element of the Service Delivery section of the ITIL best practice framework. The aim of Financial Management for IT Services is to give accurate and cost effective stewardship of IT assets and resources used in providing IT Services. It is used to plan, control and recover costs expended in providing the IT Service negotiated and agreed to in the Service Level Agreement (SLA).

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Overview

Financial Management for IT Services (ITSM) is an IT Service Management process area. It is an element of the Service Delivery section of the ITIL best practice framework. The aim of Financial Management for IT Services is to give accurate and cost effective stewardship of IT assets and resources used in providing IT Services. It is used to plan, control and recover costs expended in providing the IT Service negotiated and agreed to in the Service Level Agreement (SLA).

This book is your ultimate resource for Financial Management for IT Services. Here you will find the most up-to-date information, analysis, background and everything you need to know.

In easy to read chapters, with extensive references and links to get you to know all there is to know about Financial Management for IT Services right away, covering: Financial Management for IT Services (ITSM), IT service management, Service level agreement, Digital Fuel, Information Technology Infrastructure Library, Configuration management database, Change Management (ITSM), Information technology management, Data proliferation, Information Lifecycle Management, Information repository, Storage virtualization, 25U Signal Support Systems Specialist, Aarohan, Accelops, Advanced planning and scheduling, Application Portfolio Management, Application Services Library, Autonomic Networking, Bachelor in Information Management, Banking BPO Services, Battle Command Knowledge System, Bizagi, Blind credential, Bonita Open Solution, Bricks and clicks, Building lifecycle management, Business informatics, Business Information Services Library, Business Object Model, Business performance management, Business process management, PNMsoft, Business process outsourcing, Business record, Business service management, Business Technology Management, Business transaction performance, Business transformation, Business-to-business, Business-to-employee, Business-to-government, CA IT Process Automation Manager, Cable management, Capability Maturity Model, Capacity management, CatDV, Central Computer and Telecommunications Agency, Change management auditing, Clean enterprise, Closed Loop Lifecycle Management, COBIT, Computer-aided facility management, Computer-aided manufacturing, Computer-aided process planning, Computer-integrated manufacturing, Computerized Maintenance Management System, Configuration Management (ITSM), Consumer privacy, Contract management, Corporate taxonomy, Croquet Project, Cumulus (software), Customer communications management, Customer intelligence, Customer to customer, Data farming, Data warehouse, Data warehouse appliance, Dataspaces, Definitive Media Library, Demand chain, Desktop Outsourcing, Device Management Forum, DevOps, Digital asset management, VFinity, DigitalFusion Platform, Direct digital manufacturing, Disintermediation, Distributed development, Document imaging, DocSTAR, Document management system, Dot-com bubble, Downtime, Drill down, Dynamic business process management, E-Booking (UK government project), E-HRM, Early-arriving fact, ETM (Economic Traffic Management), EDIFACT, EFx Factory, Electronic commerce, Electronic data processing, Electronic Document and Records Management System, Electronic Human Resources, Enterprise bus matrix, Enterprise content management, Enterprise information management, Enterprise IT Management, Enterprise Output Management, Enterprise portal, Enterprise project management, Enterprise wiki, ERP for IT, ESCM (eSourcing Capability Model), ESCM-CL, ESCM-SP, European Research Center for Information Systems, Executive information system, Financial Management Standard, FORTRAS...and much more

This book explains in-depth the real drivers and workings of Financial Management for IT Services. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Financial Management for IT Services with the objectivity of experienced professionals.

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Product Details

  • ISBN-13: 9781743048054
  • Publisher: Emereo Pty Ltd
  • Publication date: 8/12/2011
  • Pages: 674
  • Product dimensions: 8.27 (w) x 11.69 (h) x 1.35 (d)

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