First Person: Tales of Management, Courage and Tenacity

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This hardcover edition is available only in a premium, full-cloth binding. It will not ship with a dust jacket. In this collection of first-person accounts from the Harvard Business Review, the 11 contributors describe the hazards and frustrations of trying to be a good manager. From "How I Learned to Let My Workers Lead" and "Reluctant Entrepreneur" to "Nothing Prepared Me to Manage AIDS" and "The Purpose at the Heart of Management," these essays document the complex and often conflicting responsibilities of the...
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1996 Hard cover New in fine dust jacket. Never Read, No Remainder Marks. Sewn binding. Cloth over boards. 288 p. Harvard Business Review (Hardcover). Audience: General/trade.

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More About This Book

Overview

This hardcover edition is available only in a premium, full-cloth binding. It will not ship with a dust jacket. In this collection of first-person accounts from the Harvard Business Review, the 11 contributors describe the hazards and frustrations of trying to be a good manager. From "How I Learned to Let My Workers Lead" and "Reluctant Entrepreneur" to "Nothing Prepared Me to Manage AIDS" and "The Purpose at the Heart of Management," these essays document the complex and often conflicting responsibilities of the manager: conceiving and implementing strategy; motivating people to do what's best for customers, the business, and themselves; putting themselves in the hot seat of authority while pushing people toward shared responsibility; and developing sensitivity to the needs of subordinates while having the courage to say no.
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Editorial Reviews

Booknews
Presents 13 first-person essays by corporate executives, drawn from a series in the Harvard Business Review. Contributors detail the process of struggle and error leading to insight, considering issues such as treating subordinates as adults, leading organizational change in unfamiliar directions, and management by core values. Includes contributor biographies. No index. Annotation c. Book News, Inc., Portland, OR (booknews.com)
David Rouse
It has always been difficult to define what "management" is and explain what a manager does. One of the earliest definitions is probably still most apt. More than 70 years ago, Mary Parker Follett said management is "getting things done through people." It is those "people" that are the crux of the matter. There are as many job descriptions for managers as there are varieties of human experience and behavior. That is why case studies have proved effective in showing how to manage. The 12 narratives gathered here describe problems (and solutions) hardly even hinted at in textbooks but which managers face every day--from learning an employee has AIDS to discovering that a company's product poses severe health and environmental risks. All 12 essays previously appeared in "Harvard Business Review"'s "First Person" column, of which Teal was an editor.
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Product Details

  • ISBN-13: 9780875846743
  • Publisher: Harvard Business Review Press
  • Publication date: 4/1/1996
  • Series: Harvard Business Review Book
  • Pages: 352
  • Product dimensions: 6.06 (w) x 9.25 (h) x 1.10 (d)

Table of Contents

Introduction
The Hard Work of Being a Soft Manager 3
Nothing Prepared Me to Manage AIDS 15
What Asbestos Taught Me about Managing Risk 33
Empowerment or Else 59
How I Learned to Let My Workers Lead 83
The Center-Cut Solution 105
Managing without Managers 125
Why My Former Employees Still Work for Me 147
Tales from a Nonconformist Company 169
The Turnaround Value of Values 189
The Reluctant Entrepreneur 207
Development, Democracy, and the Village Telephone 227
The Purpose at the Heart of Management 251
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