First Things Fast: A Handbook for Performance Analysis / Edition 1

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Overview

The World of Learning and Performance has changed significantly since the first edition of First Things Fast was published more than a decade ago. This thoroughly revised and updated second edition of the best-selling classic recognizes a world chock-full of technology, economic strains, and opportunities. How do learning and performance professionals plan in this shifting context? How do they take advantage of new human and Internet-based resources? How do they bring their recommendations forward and add more value, no matter where they work? These questions are addressed throughout this new edition.

This important resource is a practical guide that is filled with job aids, design templates, and examples offering step-by-step guidance to the basics of performance analysis.

This new edition includes:

New questions and templates that reflect the shift of learning and support from the classroom to the workplace, and the blends that provide learning and support in both environments

Fresh approaches for using wikis, blogs, and online surveys to gather information

Innovative ideas for tapping into the power of social networking and the possibilities presented for analysts

Information on the critical link between analysis and evaluation and new guidelines for both activities

A wealth of new illustrative case examples

Insightful commentaries from successful leaders in the filed who explain how they use analysis to advance individual and organizational strategy

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Product Details

  • ISBN-13: 9780787944384
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 1/28/1999
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 256
  • Product dimensions: 7.32 (w) x 9.28 (h) x 0.93 (d)

Meet the Author

Allison Rossett is a professor of educational technology at San Diego State University and a consultant in workforce learning and performance and technology-based systems. She is the author of the best-selling Handbook of Job Aids (Pfeiffer) and Beyond the Podium (Pfeiffer), both of which are winners of the International Society for Performance Improvement's Instructional Communications award.

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Table of Contents

Foreword
Preface
Acknowledgments
1 Introduction 1
2 What Can We Do First and Fast? 11
3 Performance Analysis Basics 27
4 Opportunities for Performance Analysis 51
5 Putting the Speed in Performance Analysis 67
6 Communicating to Gather Information and Support 87
7 What Technology Contributes 117
8 Communicating Results 139
9 Tales from the Trenches 185
10 Into the Future 213
Glossary 223
Resources for Performance Analysis 231
About the Author 236
Index 237
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