First-Time Manager / Edition 5

First-Time Manager / Edition 5

5.0 1
by Loren B. Belker
     
 

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ISBN-10: 0814408214

ISBN-13: 2900814408215

Pub. Date: 03/18/2005

Publisher: AMACOM Books

A classic and practical guide to handling the challenges thrust upon the new manager. Wise counsel for all who manage others. The First-Time Manager explains how to: train yourself to see the "big picture"; build confidence in yourself and your staff; counsel employees and conduct performance appraisals; manage problem employees; and more.

Overview

A classic and practical guide to handling the challenges thrust upon the new manager. Wise counsel for all who manage others. The First-Time Manager explains how to: train yourself to see the "big picture"; build confidence in yourself and your staff; counsel employees and conduct performance appraisals; manage problem employees; and more.

Product Details

ISBN-13:
2900814408215
Publisher:
AMACOM Books
Publication date:
03/18/2005
Edition description:
Fifth Edition
Pages:
240

Table of Contents

Acknowledgments ..... ix
Introduction ..... xi

Part One: The New Kid on the Block ..... 1
Chapter 1: How People Are Chosen as Supervisors ..... 3
Chapter 2: The First Few Months ..... 9
Chapter 3: Building Confidence ..... 16
Chapter 4: Learning to Listen ..... 20
Chapter 5: We, They, and My ..... 26
Chapter 6: Change: Moving From Details to the Big Picture ..... 29
Chapter 7: Looking Above and Below ..... 33
Chapter 8: The Informal Organization Chart ..... 41
Chapter 9: Management Style/Team Building ..... 44

Part Two: The End of the Honeymoon ..... 47
Chapter 10: The Art of Appreciation ..... 49
Chapter 11: Changing the Employee ..... 51
Chapter 12: The In-Betweener ..... 60
Chapter 13: Disciplining the Employee ..... 62
Chapter 14: Hiring and Training New Employees ..... 74
Chapter 15: "Oh My God, I Can't Fire Anyone!" ..... 93

Part Three: The Manager as Administrator and Counselor ..... 103
Chapter 16: Secrets and Perceptions ..... 105
Chapter 17: Your Relationship With the Human Resources Department ..... 108
Chapter 18: Personal and Organizational Loyalty ..... 111
Chapter 19: Job Descriptions, Performance Appraisals, and Salary Administration ..... 113
Chapter 20: It May Not Be the Money ..... 127
Chapter 21: Is There Such a Thing as Motivation? ..... 129
Chapter 22: The Generation Gap ..... 135
Chapter 23: Helping to Prepare for the Gold Watch ..... 138

Part Four: Preparing and Improving Yourself ..... 145
Chapter 24: The Role of Self-Discipline ..... 147
Chapter 25: "How Am I Doing?" ..... 151
Chapter 26: Organizing Your Own Time ..... 167
Chapter 27: The Written Word ..... 172
Chapter 28: The Telephone ..... 176
Chapter 29: The Grapevine ..... 181
Chapter 30: A Sense of Humor: A Trusted Friend ..... 183
Chapter 31: Managing, Participating in, and Leading Meetings ..... 186
Chapter 32: A Touch of Class ..... 191
Chapter 33: The Role of Public Speaking in Your Career ..... 193
Chapter 34: Stress and Intensity Levels ..... 197
Chapter 35: The Complete Person ..... 201

Conclusion ..... 204
Index ..... 207

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The First-Time Manager 5 out of 5 based on 0 ratings. 1 reviews.
Guest More than 1 year ago
Many rookie managers feel like imposters until they grow into their jobs, but if you are scaling that learning curve, help has arrived. Authors Loren B. Belker and Gary S. Topchik provide managerial coaching for new occupants of corner offices (or, at least, of cubes with windows). The text provides novice managers with concrete examples, solid discussions, helpful suggestions and insights on a wide menu of corporate challenges. Although the book is redundant in spots, and needs more extensive chapter summaries, it is a terrific tutorial for managers. We recommend this book to everyone in managerial slots, especially those who just arrived.