- Shopping Bag ( 0 items )
From Barnes & NobleThe Barnes & Noble Review
If you're one of the many people who enjoyed Fish! -- the bestselling book that taught readers to adapt the team-oriented culture of Seattle's Pike Place market to their own workplaces -- then rest assured: This sequel, which narrates some of the success stories that arose from the first book, will not disappoint. Filled with real-life tales, exercises, and more friendly advice from the now-famous fish-tossing team at Pike Place, this book is a valuable extension of its predecessor; ideally, the two should be read in conjunction to get the maximum benefit from the authors' many insights into the power of attitude to reshape unproductive or unhappy environments.
Fish! Tales is essentially divided into four parts, each of which explains an essential part of the motivational program derived from the work of Seattle's fishmongers. The first chapter describes the importance of play (an environment that's fun is more likely to spark creativity and be engaging); the book goes on to discuss how to make someone's day, how to be there for other people, and how to choose your own attitude. The authors explore these principles by looking at actual events in a telephone carrier, a hospital, a car dealership, and a roofing company. Each of these organizations was able to change its internal culture for the better by applying the Fish! philosophy. There's a certain amount of skepticism in the world about the importance of "soft skills" to the bottom-line functioning of a business; this book makes a strong case that human relationships and an enhanced capability to be competitive go hand-in-hand.
If you liked Fish or if you are a fan of Spencer Johnson or Ken Blanchard, give this book a try. You won't be disappointed. (Sunil Sharma)