an absolute must read (and apply)
The Five Love Languages (TFLL) by Gary Chapman is probably the most useful book on relationships ever written.
While the title expounds by saying "how to express heartfelt commitment to your mate", its usefulness in application doesn't stop there. The lessons learned in TFLL can, and should, be applied in all relationships--not just romantic ones. Learning how friends, extended family, and those whom one works with closely expect to receive and express love (or exchange love with appreication, gratitude, admiration, motivation, etc.)will enhance those relationships tremendously.
I have also found the lessons learned from TFLL to be valuable for empowering, inspiring and motivating others to fulfill their potential in working relationships. If you have ever worked with one of those "difficult people", then the lessons in TFLL will help in identifying how you can apply a different tactic to capture their attention and empower them. Learning that the reasons why people do certain things are often out of expectations that differ from our own will certainly go along way in helping to adjust our own actions/reactions to others' actions/reactions, and in the end, just might help enhance the working relationship with those colleagues.
Learning that different people have different priorities in expressing and receiving love (again: or admiration, appreciation, etc.), that we should't project our own love language priorities on others, and that we should express love/appreciation/gratitude in a manner that will be most meaningful to each other, will inspire more meaningful exchanges and enhance our relationships.
In short, if their are people in your life that you wish to insure you have the best relationship possible with, then you should read this book and apply all of the suggestions for learning the priority of their individual love languages--right after you figure out your own order.
It's actually fun to figure out your own love language and then try to guess what the order of love languages will be for your mate, friends, family, and co-workers.
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