Five Most Important Questions You Will Ever Ask About Your Organization

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Overview

With five simple questions, Peter F. Drucker and 5 well-known contributors challenge leaders to take a close look at the very heart of their organizations and what drives them. The five questions presented in this unique book will fundamentally change the way people in organizations work, helping them guide their organization to exceptional levels of performance. Peter Drucker’s five questions are:
  • What is ...
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Overview

With five simple questions, Peter F. Drucker and 5 well-known contributors challenge leaders to take a close look at the very heart of their organizations and what drives them. The five questions presented in this unique book will fundamentally change the way people in organizations work, helping them guide their organization to exceptional levels of performance. Peter Drucker’s five questions are:
  • What is our Mission?withcontributions fromJim Collins
  • Who is our Customer? withcontributions fromPhil Kotler
  • What does our Customer Value? withcontributions fromJim Kouzes
  • What are our Results? withcontributions fromJudith Rodin
  • What is our Plan? withcontributions fromV. Kasturi Rangan

These essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to be--how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today’s busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change andnew levels of excellence, helping all to envision the future of theirs' or anyorganization.

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Product Details

Table of Contents

Foreword     xi
About Peter F. Drucker     xvii
Why Self-Assessment?   Peter F. Drucker     1
What Is Our Mission?   Peter F. Drucker   Jim Collins     11
Who Is Our Customer?   Peter F. Drucker   Philip Kotler     23
What Does the Customer Value?   Peter F. Drucker   Jim Kouzes     37
What Are Our Results?   Peter F. Drucker   Judith Rodin     49
What Is Our Plan?   Peter F. Drucker   V. Kasturi Rangan     63
Transformational Leadership   Frances Hesselbein     77
The Self-Assessment Process     83
Suggested Questions to Explore     87
Definitions of Terms     99
About the Contributors     103
About the Leader to Leader Institute     107
Acknowledgments     109
Additional Resources     111
Index     115

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