The Five Most Important Questions You Will Ever Ask About Your Organization

The Five Most Important Questions You Will Ever Ask About Your Organization

The Five Most Important Questions You Will Ever Ask About Your Organization

The Five Most Important Questions You Will Ever Ask About Your Organization

eBook

$12.00 

Available on Compatible NOOK Devices and the free NOOK Apps.
WANT A NOOK?  Explore Now

Related collections and offers

LEND ME® See Details

Overview

With five simple questions, Peter F. Drucker and 5 well-known contributors challenge leaders to take a close look at the very heart of their organizations and what drives them. The five questions presented in this unique book will fundamentally change the way people in organizations work, helping them guide their organization to exceptional levels of performance. Peter Drucker’s five questions are:
  • What is our Mission?withcontributions fromJim Collins
  • Who is our Customer? withcontributions fromPhil Kotler
  • What does our Customer Value? withcontributions fromJim Kouzes
  • What are our Results? withcontributions fromJudith Rodin
  • What is our Plan? withcontributions fromV. Kasturi Rangan

These essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to be--how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today’s busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change andnew levels of excellence, helping all to envision the future of theirs' or anyorganization.


Product Details

ISBN-13: 9781118045404
Publisher: Wiley
Publication date: 01/11/2011
Series: Frances Hesselbein Leadership Forum , #90
Sold by: JOHN WILEY & SONS
Format: eBook
Pages: 144
File size: 256 KB

About the Author

First established as the Peter F. Drucker Foundation for Nonprofit Managment, the Leader to Leader Institute's mission is to strengthen the leadership of the social sector. In collaboration with its partners in the private and public sectors, the Institute furthers its mission by providing social sector leaders with the essential leadership wisdom from all sectors and the resources needed to lead for innovation and to build vibrant organizations.

Peter F. Drucker is known as the "father of modern management," and is a best-selling author of thirty-two books including the best-seller The Effective Executive. He is world-renowned thinker on leadership and management and his work has been featured in every major business periodical. A consultant to senior executives for more than fifty years Drucker passed away in 2005. Since Drucker's death, interest in him, his concepts and his books has only grown. His ideas continue to be as relevant today as they were when he first voiced them.

Jim Collins, Philip Kotler, Jim Kouzes, Judith Rodin and Kash Rangan are all well established thought leaders themselves, some with multiple best-sellers.

Read an Excerpt

Click to read or download

Table of Contents

Foreword     xi
About Peter F. Drucker     xvii
Why Self-Assessment?   Peter F. Drucker     1
What Is Our Mission?   Peter F. Drucker   Jim Collins     11
Who Is Our Customer?   Peter F. Drucker   Philip Kotler     23
What Does the Customer Value?   Peter F. Drucker   Jim Kouzes     37
What Are Our Results?   Peter F. Drucker   Judith Rodin     49
What Is Our Plan?   Peter F. Drucker   V. Kasturi Rangan     63
Transformational Leadership   Frances Hesselbein     77
The Self-Assessment Process     83
Suggested Questions to Explore     87
Definitions of Terms     99
About the Contributors     103
About the Leader to Leader Institute     107
Acknowledgments     109
Additional Resources     111
Index     115

From the B&N Reads Blog

Customer Reviews