Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not / Edition 1

Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not / Edition 1

by Chris Argyris
     
 

ISBN-10: 0195132866

ISBN-13: 9780195132861

Pub. Date: 01/28/2000

Publisher: Oxford University Press, USA

Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not is the first book to show how and why so much of today's business advice is flawed, and how managers and executives can better evaluate advice given to their firms
Practitioners and scholars agree that businesses in the coming millennium will

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Overview

Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not is the first book to show how and why so much of today's business advice is flawed, and how managers and executives can better evaluate advice given to their firms
Practitioners and scholars agree that businesses in the coming millennium will be managed differently than firms of the 20th century. And getting there from here, according to today's best advice, will require creative change. In this pioneering work, Argyris, one of the world's leading organizational thinkers, reviews a wide array of business advice from the best and brightest thinkers and consultants and concludes that as appealing as their ideas may be, most of them are simply not workable. They are too full of abstract claims, logical gaps, and inconsistencies, to be useful. And ironically, even when their recommendations are implemented correctly, the result is often failure. Why do these gaps in logic exist, and how can they be more effectively discovered? Applying a disciplined critique to numerous representative examples of advice about leadership, learning, change, and employee commitment, Argyris shows readers how to be more critical of the advice they are given, how to learn new approaches for appraising employee performance, and how to generate an internal commitment to values and better strategy.
In our ever expanding global market, innovative business advice is at a premium, and giving this advice has become a lucrative industry in and of itself. This book provides the critical lens necessary to evaluate which advice is best for your organization.

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Product Details

ISBN-13:
9780195132861
Publisher:
Oxford University Press, USA
Publication date:
01/28/2000
Edition description:
New Edition
Pages:
272
Sales rank:
1,369,884
Product dimensions:
9.20(w) x 6.30(h) x 1.10(d)

Table of Contents

Preface
Introduction3
Pt. IGetting Flawed Advice
1Inconsistent and Unactionable Advice15
2Organizational Consequences of Using Inconsistent Advice38
3Why Flawed Advice Persists52
4Human Resources Practices82
5Concluding Observations93
Pt. IIFinding a Model that Works
6Critiquing Advice99
7Appraising Performance: The Dilemmas113
8Evaluating Group Performance127
9Generating Internal Commitment to Values158
10Generating Internal Commitment to Implementing Strategy173
11Building Generic Competence in Organizational Learning219
12Summary238
Bibliography249
Index255

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