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From Barnes & Noble
When the first edition of this book was written 20 years ago, "the idea that teams and personal relationships are critical to technical and business success was an innovative thought." But today, that once-marginal philosophy has become mainstream. Unfortunately, few companies are successfully following it. "Even now, with all the rhetoric given to relationships ... our institutions still operate as if strategy, structure and technology are what really matter." This revised edition provides an in-depth, easy-to-use guide to help consultants rev up their effectiveness in today's hyper-competitive business environment.
- Outlines how the need for speed and on-the-spot decision-making are altering the role of the consultant.
- Explores the concept of "whole-systems discovery," a method of involving larger numbers of people in rethinking their workplaces.
- Offers consultants strategies to increase the odds of their recommendations being implemented by concentrating on "engagement" rather than "installation."
- The book's guidelines are applicable to both outside contractors and in-house staffers acting in a consulting role.
- Readers are given checklists outlining specific actions they can take to implement the strategies outlined by the book.
Related Titles: If you are working with a consultant and need to know what questions to ask, see Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not. If you're looking to strikeout on your own as a consultant, try How to Start a Freelance Consulting Business. For a hard-hitting, behind-the-scenes look at how some of the country's biggest consulting firms operate, see Dangerous Company: The Consulting Powerhouses and the Businesses They Save and Ruin.
Reviewed by MH - December 20, 1999