Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry.
If you don't already know the terms AAHOA, RevPar, PMS, GDS, GOP and SMERF (to name but a few) you will appreciate how these authors introduce them in an easy to understand way. If you want to know how these terms fit in the hotel business, and how the departments in a hotel should work together, this is the most current book out there.
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