From Cost to Performance Management: A Blueprint for Organizational Development / Edition 1

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"The purpose of From Cost to Performance Management is to index thespecific advantages and shortcomings of the most widely used costand performance management methodologies practiced today within thecontext of how organizations actually develop. It is time to stopusing the either-or viewpoints with cost and performance–theold and tired ‘either we contain costs or we improveperformance.’"
–from the Preface

Few in business would deny the direct link between profits andprocess. Yet many still insist on erecting an impenetrable wallbetween cost and performance, pursuing expensive and time-consumingmethods for improving one while disregarding or even damagingdevelopment in the other.

From Cost to Performance Management treats cost and performanceas two sides of the same coin. Arguing that far from being opposingentities, cost and performance are in fact fundamentallyinterconnected and synergistic partners, this innovative bookprovides an application-oriented, value-driven examination ofcurrent cost and management approaches that:

  • Grounds cost and performance practice in the science of humancognitive development
  • Explores a wide array of field-tested methodologies, from ABC/Mand TQM to Balanced Scorecard, Theory of Constraints, TargetCosting, and more
  • Assists decision-makers in choosing the best method or blend ofmethods to address specifically identified business problems
  • Supports learning and implementation through numerousreal-world applications and examples

To fully realize its potential, an organization must–likeany living organism–learn, develop, and mature. From Cost toPerformance Management explains how to create a cost managementsystem (CMS) that directly interacts with operations and enablesgreater organizational maturity, in effect becoming anall-inclusive CPMS–Cost and Performance Management System.

Amid the hectic environment of starting and growing a business,too many executives separate cost concerns from performancemanagement–a serious, potentially fatal error. From Cost toPerformance Management reveals how growing businesses can serveboth masters to develop profit and process systems and programsthat work with, instead of against each other, for the growth andsuccess of all.

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Product Details

  • ISBN-13: 9780471423294
  • Publisher: Wiley
  • Publication date: 6/25/2003
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 352
  • Product dimensions: 9.00 (w) x 6.00 (h) x 0.94 (d)

Meet the Author

CATHERINE STENZEL, MST, MBA, and JOE STENZEL, MD, are full-time ontologists and editors in chief of the Journal of Cost Management, a bimonthly RIA Group periodical. They are also co-directors of Genesis Organizational Diagnostics, which provides cost and performance consulting services focused on government, healthcare, and higher education. Joe, a board-certified pediatrician, has worked with the Juran Institute to develop a quality measurement and management model for large urban medical centers.

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Table of Contents


1. Developmental Discipline In Cost and PerformanceManagement.

2. Cost Management: Control and Profitability.

3. Cost Types: Early Communication Attempts.

4. Standards, Budgets, and Forecasts: Learning to Compare andCoordinate.

5. Operational Resource Accounting: Learning New Rules andRoles.

6. Processes, Activities, and Resources: Shaping OrganizationalIdentity.

7. Intentional Tactics: Patterns, Participation, andPerformance.

8. Quantum Strategy: Release, Reliance, and Reversal.

9. Accounting for the Common Wealth.

Appendix A: The Basic Components and Terminology of aTraditional Income Statement.

Appendix B: A Simplified Traditional Balance Sheet Format.

Appendix C: Analysis with a Purpose.

Appendix D: ABM Concepts and Terms.

Appendix E: Recommended Reading.




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