From Outreach to Equity: Innovative Models of Library Policy and Practice / Edition 1

From Outreach to Equity: Innovative Models of Library Policy and Practice / Edition 1

by Robin Osborne
     
 

ISBN-10: 0838935419

ISBN-13: 9780838935415

Pub. Date: 06/28/2004

Publisher: American Library Association

Public library staff members, administrators, and trustees advise their colleagues on developing and implementing systemic strategies for library services that are inclusive, long-term, and based on the principles of fairness and balance. They provide models for services inside and outside the library walls, services using information technology, technical services,

Overview

Public library staff members, administrators, and trustees advise their colleagues on developing and implementing systemic strategies for library services that are inclusive, long-term, and based on the principles of fairness and balance. They provide models for services inside and outside the library walls, services using information technology, technical services, advocacy and outreach, and staff development. Annotation ©2004 Book News, Inc., Portland, OR

Product Details

ISBN-13:
9780838935415
Publisher:
American Library Association
Publication date:
06/28/2004
Edition description:
New Edition
Pages:
160
Product dimensions:
5.98(w) x 8.98(h) x 0.38(d)

Table of Contents

Forewordix
Introductionxi
Part 1Services outside Library Walls1
Models
Library Elderly Outreach Project7
InfoBUS: Serving Immigrant and Refugee Populations9
Serving Homeless People: Partnering with Shelters and Transitional Homes12
Deposit Collections: Streamlining Procedures for Better Service15
Bookmobile Service to Preschool Children and Caregivers17
Outreach to Prisons: Connecting Inmates and Public Library Services20
Tribal Libraries Program of the New Mexico State Library23
Words on Wheels and Traveling Library Center: Staffing to Optimize Services25
Part 2Outreach inside the Library27
Models
The Child's Place: Inclusive Services for Children with Special Needs30
Assistive Technology Collection: Serving People with Disabilities33
Family Language Kit Program: Connecting with Immigrant Families35
LEAP: A Comprehensive and Multifaceted After-School Program37
Libraries as Community Builders: The Greensboro Experience39
TIP Service: Community Information and Referral Your Library42
Community Youth Corps: Teens as Library Resources45
Global Outreach Services: Outreach in Academic Libraries48
Part 3Outreach Using Information Technology50
Models
Central Valley Digital Network: Partners in Bridging the Digital Divide53
www.firstfind.info: Organizing Easy-to-Use Information on the Web56
Indigenous Peoples and Information Technology58
Outreach Efforts at the Hope Fox Eccles Clinical Library61
Info Seekers and the Biotech Learning Center: Building for the Future64
Part 4Technical Services: Connecting Minds66
Models
A Librarian's Librarian: Albert P. Marshall70
Subject Access and Responsibility
The Multilingual Materials Acquisition Center75
Uses of Metadata to Expand Access77
Planning for System Migration with Input from Staff and Public80
BadgerLink: A Statewide License to Learn82
Creating an Enabling Online Environment84
Expanding Access to Collections through Digitization87
Part 5Advocacy and Outreach: A Natural Connection90
Models
Sisterfriends@Your Library: Marketing and Building Support for Programs94
Outreach Starts at the Top: Advice from a Library Director96
Advocating for Library Services in County Facilities98
Cultural Ambassadors Program: Putting the World within Reach100
Libraries and Literacy: Making New Connections102
New Americans Program: Outreach through Partnerships104
World Language Collections: Mining Demographic Data106
Part 6Staff Development: Assessing Our Own Behaviors109
Models
Developing Outreach Skills in Library Staff112
Qualitative Measures of Outreach Effectiveness114
Hiring for Outreach116
Training Staff for Job Service Outreach118
Sharing Skills: Outreach@the Arizona Library Development Division120
Learning by Doing: Outreach Training in a Branch Library123
The Diversity Initiative: One Committee's Story125
Outreach as Friendship in a Peer-Based Community128
Selected Readings131
Contributors137
Index139

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