From Outreach to Equity: Innovative Models of Library Policy and Practice / Edition 1

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Public library staff members, administrators, and trustees advise their colleagues on developing and implementing systemic strategies for library services that are inclusive, long-term, and based on the principles of fairness and balance. They provide models for services inside and outside the library walls, services using information technology, technical services, advocacy and outreach, and staff development. Annotation ©2004 Book News, Inc., Portland, OR
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Editorial Reviews

Library Journal
Defining equity as "equal access to everyone, anywhere, anytime, and in any format," Carla Hayden took equity of access as her theme when she was American Library Association president 2003-04. This volume, edited by Osborne (outreach services consultant, Westchester Library System, NY), with a preface by Hayden and an introduction coauthored with Satia Orange (director, American Library Association Office of Literacy and Outreach Services), suggests that if we "reframe what we know as `outreach' so that it is based on `equity' rather than underserved populations, we can open a new window to information access and, more importantly, service delivery." Osborne and Orange note that services to specific categories of users are often segregated and funded with soft money (funds not in a library's permanent, ongoing budget); a shift in the way we conceive of such "special services" can bring them into the mainstream. Presenting a strong argument for their thesis are 44 successful program models from around the country, organized into six topic areas-services outside the library, services within the library, information technology, technical services, advocacy, and staff development. As with any compilation, the contributions are uneven. Taken as a whole, though, this volume is inspirational and exciting. Recommended for all library managers and outreach librarians.-Rhea Joyce Rubin, Independent Lib. Consultant, Oakland Copyright 2004 Reed Business Information.
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Product Details

  • ISBN-13: 9780838935415
  • Publisher: American Library Association
  • Publication date: 6/28/2004
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 160
  • Product dimensions: 5.98 (w) x 8.98 (h) x 0.38 (d)

Table of Contents

Pt. 1 Services outside the library walls
Library elderly outreach project (LEO)
InfoBUS : serving immigrant and refugee populations
Serving homeless people : partnering with shelters and transitional homes
Deposit collections : streamlining procedures for better service
Bookmobile service to preschool children and caregivers
Outreach to prisons : connecting inmates and public library services
Tribal libraries program of the new mexico state library
Words on wheels and traveling library center : staffing to optimize services
Pt. 2 outreach inside the library
The child's place : inclusive services for children with special needs
Assistive technology collection : serving people with disabilities
Family language kit program : connecting with immigrant families
LEAP : a comprehensive and multifaceted after-school program
Libraries as community builders : the Greensboro experience
TIP service : community information and referral @ your library
Community youth corps : teens as library resources
Global outreach services : outreach in academic libraries
Pt. 3 Outreach models using information technology
Central valley digital network : partners in bridging the digital divide : organizing easy-to-use information on the Web
Indigenous peoples and information technology
Outreach efforts at the Hope Fox Eccles Clinical Library
Info seekers and the Biotech Learning Center : building for the future
Pt. 4 Technical services : connecting minds
A librarian's librarian : Albert P. Marshall
Subject access and responsibility
The Multilingual Materials Acquisition Center
Uses of metadata to expand access
Planning for system migration with input from staff and public
BadgerLink : a statewide license to learn
Creating an enabling online environment
Expanding access to collections through digitization
Pt. 5 Advocacy and outreach: a natural connection
Sisterfriends@Your library : marketing and building support for programs
Outreach starts at the top : advice from a library director
Advocating for library services in county facilities
Cultural Ambassadors program : putting the world within reach
Libraries and literacy : making new connections
New Americans program : outreach through partnerships
World language collections : mining demographic data
Pt. 6 Staff development : assessing our own behaviors
Developing Outreach skills in library staff
Qualitative measures of outreach effectiveness
Hiring for outreach
Training staff for job service outreach
Sharing skills : outreach @ the Arizona Library development division
Learning by doing : outreach training in a branch library
The diversity initiative : one committee's story
Outreach as friendship in a peer-based community
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