From Red Tape to Results: Creating a Government That Works Better and Costs Less

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More About This Textbook


The National Performance Review is about change -- historic change -- in the way the government works. As the title makes clear, the National Performance Review is about moving from red tape to results to create a government that works better and costs less.

This report describes roughly 100 of the most important actions and recommendations, while hundreds more are listed in the appendices. The National Performance Review focused primarily on how government should work, not on what it should do.

On September 7, 1993, Vice President Al Gore and the National Performance Review released their report. This edition reproduces that document in its entirety. The National Performance Review was an intensive, 6-month study of the federal government, intended to be the beginning of a long-term commitment to change.

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Product Details

  • ISBN-13: 9781589635715
  • Publisher: Press Holdings International
  • Publication date: 10/28/2001
  • Edition description: New Edition
  • Pages: 180
  • Sales rank: 1,019,727
  • Product dimensions: 8.25 (w) x 11.00 (h) x 0.38 (d)

Table of Contents

Preface i
Introduction 1
Chapter 1 Cutting Red Tape 11
Step 1 Streamlining The Budget Process 14
Step 2 Decentralizing Personnel Policy 20
Step 3 Streamlining Procurement 26
Step 4 Reorienting The Inspectors General 31
Step 5 Eliminating Regulatory Overkill 32
Step 6 Empower State And Local Governments 35
Conclusion 41
Chapter 2 Putting Customers First 43
Step 1 Giving Customers A Voice--And A Choice 44
Step 2 Making Service Organizations Compete 54
Step 3 Creating Market Dynamics 60
Step 4 Using Market Mechanisms To Solve Problems 62
Conclusion 64
Chapter 3 Empowering Employees To Get Results 65
Step 1 Decentralizing Decisionmaking Power 69
Step 2 Holding All Federal Employees Accountable For Results 72
Step 3 Giving Federal Workers The Tools They Need To Do Their Jobs 77
Step 4 Enhancing The Quality Of Work Life 84
Step 5 Forming A Labor-Management Partnership 87
Step 6 Exert Leadership 88
Conclusion 91
Chapter 4 Cutting Back To Basics 93
Step 1 Eliminate What We Don't Need 94
Step 2 Collecting More 104
Step 3 Investing In Greater Productivity 110
Step 4 Reengineering Programs To Cut Costs 112
Conclusion 120
Conclusion 121
Endnotes 125
Appendix A National Performance Review Major Recommendations By Agency 133
Appendix B National Performance Review Summary of Savings 155
Appendix C National Performance Review Major Recommendations Affecting Governmental Systems 159
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