From Teacher to Manager: Managing Language Teaching Organizations

by Ron White, Andrew Hockley, Julie van der Horst Jansen, Melissa S. Laughner

Overview

This book introduces key concepts required by managers of language teaching organizations, covering topics from strategic and operational financial management, sales and marketing and customer service through to academic and human resource management. It is designed for Directors and Assistant Directors of Studies, Academic Directors, and School Owners, including those moving into a management role from teaching or administration. It is written in a clear and straightforward style making it easy for busy managers to digest.

Product Details

ISBN-13:	9780521709095
Publisher:	Cambridge University Press & Assessment
Publication date:	10/02/2008
Series:	Cambridge Educational Management
Edition description:	New Edition
Pages:	296
Product dimensions:	7.40(w) x 9.60(h) x 0.90(d)

Table of Contents

Contents Introduction Chapter 1 Managing in the LTO Chapter 2 Organisational behaviour and management Chapter 3 Human resource management Chapter 4 Marketing and sales Chapter 5 Customer Service Chapter 6 Strategic financial management Chapter 7 Operational financial management Chapter 8 Academic management Chapter 9 Managing change Chapter 10 Project management Appendix Glossary References Index