Front Office Operations and Auditing Workbook / Edition 2

Front Office Operations and Auditing Workbook / Edition 2

by Patrick J. Moreo, Gail Sammons, Jeff Beck
     
 

ISBN-10: 0130324930

ISBN-13: 9780130324931

Pub. Date: 11/29/2000

Publisher: Prentice Hall

This hands-on workbook with computer tutorial reinforces learning guest accounts receivable management. It lays out all the components of the night audit and provides readers with the basic tools necessary to transfer their understanding to the many computer systems developed. Contains Night Audit Problem Sets, Example Problem Sets. Covers Front

…  See more details below

Overview

This hands-on workbook with computer tutorial reinforces learning guest accounts receivable management. It lays out all the components of the night audit and provides readers with the basic tools necessary to transfer their understanding to the many computer systems developed. Contains Night Audit Problem Sets, Example Problem Sets. Covers Front Office Operational Auditing, and more. For anyone interested in Front Office Management, Hotel Operations, and Lodging Operations.

Product Details

ISBN-13:
9780130324931
Publisher:
Prentice Hall
Publication date:
11/29/2000
Edition description:
2ND BK&CDR
Pages:
213
Product dimensions:
8.20(w) x 10.80(h) x 0.60(d)

Table of Contents

Introduction.

Preface.

Notes to Instructors.

Notes to Students.

MANUAL NIGHT AUDIT INSTRUCTIONS AND EXERCISE.

1. The Night Audit of Accounts Receivable.

2. Night Audit Formula.

3. Directions for the Student Exercise.

4. Sample Job Analysis for the Manual Night Audit.

5. Sample Night Audit Exercise for the University Inn.

6. Night Audit Exercise for the University Inn—Problem Set Number I.

7. Night Audit Exercise for the University Inn—Problem Set Number II.

8. Instructions and Use for Front Office Operations and Night Audit Workbook Companion CD v1.3.

9. The Front Office and Guest Service Operational Audit.

10. Hotel Front Office Operational Audit Form.

Appendix: Manual Night Audit Forms.

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >