Fundamentals of Case Management Practice: Skills for the Human Services / Edition 4

Fundamentals of Case Management Practice: Skills for the Human Services / Edition 4

by Nancy Summers
     
 

ISBN-10: 1133314163

ISBN-13: 9781133314165

Pub. Date: 07/20/2011

Publisher: Cengage Learning


This text/workbook is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. The 4th edition focuses on what is most important for you to consider, document, and pass along in each step of the human services process. Chapters walk through each step of the case management process, while realistic exercises…  See more details below

Overview


This text/workbook is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. The 4th edition focuses on what is most important for you to consider, document, and pass along in each step of the human services process. Chapters walk through each step of the case management process, while realistic exercises drawn from active professionals expose students to a broad range of true-to-life circumstances and difficulties. A DVD, available for purchase, demonstrates the skills and theory in action, providing you with a more robust understanding of case management.

Product Details

ISBN-13:
9781133314165
Publisher:
Cengage Learning
Publication date:
07/20/2011
Series:
HSE 210 Human Services Issues Series
Edition description:
Older Edition
Pages:
496
Product dimensions:
8.50(w) x 10.80(h) x 0.80(d)

Table of Contents


1. Ethics and Other Professional Responsibilities for Human Service Workers 2. Case Management: Definition and 3. Applying the Ecological Model: A Theoretical Foundation for Human Services 4. Cultural Competence??? 5. Attitudes and Boundaries???? 6. Clarifying Who Owns the Problem???? 7. Identifying 8. Listening and Responding 9. Asking Questions???? 10. Bringing Up Difficult Issues???? 11. Addressing and Disarming Anger???? 12. The Effective Combination of Skills 13. Putting It All Together 14. Documenting Initial Inquiries???? 15. The First Interview 16. Social Histories and Assessment Forms?? 17. Using the DSM??? 18. The Mental Status Examination???? 19. Receiving and Releasing Information??? 20. Planning for Positive Change and Recovery 21. Developing a Service Plan at the Case Management Unit 22. Preparing for a Service Planning Conference or Disposition Planning Meeting 23. Making the Referral and Assembling the Record??? 24. Documentation and Recording???? 25. Monitoring the Services or Treatment??? 26. Developing Goals and Objectives at the Provider Agency???? 27. Terminating the Case??? 28. Taking Care of Yourself

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