×

Uh-oh, it looks like your Internet Explorer is out of date.

For a better shopping experience, please upgrade now.

Fundamentals of Performance Improvement: Optimizing Results through People, Process, and Organizations
     

Fundamentals of Performance Improvement: Optimizing Results through People, Process, and Organizations

by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
 

See All Formats & Editions

Fundamentals of Performance Technology is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems,

Overview

Fundamentals of Performance Technology is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field.

Product Details

ISBN-13:
9781118235744
Publisher:
Wiley
Publication date:
03/29/2012
Series:
Wiley Desktop Editions
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
704
Sales rank:
289,562
File size:
14 MB
Note:
This product may take a few minutes to download.

Meet the Author

Darlene M. Van Tiem, PhD, CPT, CPLP, is an associate professor emerita at the University of Michigan–Dearborn and faculty member of Capella University. Previously, Van Tiem served as Human Resources Training Director for Ameritech (now AT&T) Yellow Pages and Curriculum Manager for General Motors Technical Curriculum.

James L. Moseley, EdD, LPC, CHES, CPT, is an associate professor at Wayne State University's College of Education Instructional Technology Program. In addition to teaching, he serves as both an internal and external consultant in program evaluation, performance improvement, and health education.

Joan C. Dessinger, EdD, CPT, is the founder of The Lake Group, a performance improvement consulting group that has partnered with national and international business, education, manufacturing, healthcare, and service organizations since 1985. She is also editor of ISPI's Performance Improvement Journal and co-author of six books for HPT/PI professionals.

Customer Reviews

Average Review:

Post to your social network

     

Most Helpful Customer Reviews

See all customer reviews