Fundamentals of Queueing Theory

Fundamentals of Queueing Theory

by Donald Gross, John F. Shortle, James M. Thompson, Carl M. Harris
     
 

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Praise for the Third Edition

"This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."
IIE Transactions on Operations Engineering

Thoroughly revised and expanded to

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Overview

Praise for the Third Edition

"This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."
IIE Transactions on Operations Engineering

Thoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research.

This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include:

  • Retrial queues

  • Approximations for queueing networks

  • Numerical inversion of transforms

  • Determining the appropriate number of servers to balance quality and cost of service

Each chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book's related Web site.

With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory, Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.

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Editorial Reviews

Booknews
Presents the analytical modeling of queues in an accessible style, using modern examples. Treatment mingles mathematical details with numerical results and intuitive arguments, and pedagogical features include chapter problems using Excel and Quattro and boxed equations. This third edition contains additional proofs and new material on areas including reversibility, mean-value analysis, and rootfinding involved in G/M/c, as well as an emphasis on telecommunications. A spreadsheet program for Excel and Quattro is available on an ftp site. Contains more than enough material for a one-quarter or one-semester course for students with a knowledge of undergraduate differential and integral calculus, elements of differential equations and matrix manipulations, and calculus-based probability and statistics. Annotation c. by Book News, Inc., Portland, Or.
From the Publisher
"Despite its title, the book is rather advanced, so it is appropriate for practitioners, those in academia, and upper-class students. However, any reader will benefit from the concise introductions to the problems, the detailed descriptions supported with step-by-step formulas, the solutions provided by the manual, and the QtsPlus software." (Computing Reviews, 1 December 2011)

"This is an accessible and attractive book with good writing all the way through. It has the advantage of years of classroom testing. The exercises are extensive and creative." (MAA Reviews, March 19, 2009)

Product Details

ISBN-13:
9781118211649
Publisher:
Wiley
Publication date:
09/23/2011
Series:
Wiley Series in Probability and Statistics , #627
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
528
File size:
26 MB
Note:
This product may take a few minutes to download.

What People are saying about this

From the Publisher
"This exceptional book is a most welcome text for advanced university undergraduate and/or graduate students. It is built on the solid foundation of the three previous widely acclaimed editions since 1975 that have been among the few cornerstones of texts in the field. The new edition contains a superb blend of theoretical and contemporary real-world examples."
Dr. Percy Brill, Department of Management Science and Department of Mathematics and Statistics, University of Windsor

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