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The book comes to the stunning conclusion that General Motor's top executives wasted a tremendous amount of human resources over the years. They looked down upon the factory workers and treated them as if they were 'disposable employees.' They never attempted to tap into the vast and almost incalculable amount of brainpower available because they simply dismissed their classification 'hourly worker' as useless. They treated them as if they were the source of all of their problems. They never even considered that with four hundred thousand hourly employees they might have had the resources right in front of them to help in solving the vast and complex problems that exist in the every day world of work.
In today's competitive manufacturing environment Lean Manufacturing has stepped into the forefront for improvement. One of the two pillars of Lean manufacturing is respect for the worker. If you're an executive leader, manager or a student of lean you'll want to read this book to see how not to do it. One theory of management says that if you don't like what you see around you go look in a mirror first because your workforce is a reflection of your thinking and actions.
Posted September 7, 2012
Quite a good read. Well written. Explains the inside work of a GM factory during the 70 s and 80 s. The chapters seem to be a little disorganiced though.
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