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Become an effective case manager with GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY! Realistic and relevant, this counseling text provides you with the fundamental skills and information you need to coordinate and provide services to a variety of populations. Case studies, interviews with real human service case managers nationwide, review questions, and summaries are just a few of the tools that will help you become an effective advocate for your client.
1. Introduction to Case Management. 2. Historical Perspectives on Case Management. 3. Models of Case Management. 4. The Assessment Phase of Case Management. 5. Effective Intake Interviewing Skills. 6. Service Delivery Planning. 7. Building a Case File. 8. Service Coordination. 9. Working within the Organizational Context. 10. Ethical and Legal Issues. 11. Surviving as a Case Manager.
Posted September 14, 2011