Getting Change Right: How Leaders Transform Organizations from the Inside Out

Overview

"Calling on expertise and insight honed by years of top-tiermanagement consulting and thought leadership, (Kahan) writes withwarm savvy and a rare technical expertise that informs leaders onhow they can strategically and logistically enact change the firsttime around." -from the Foreword by Bill George

Change doesn't flow top down, bottom up, or sideways, but insideout. Real change happens only when people want it to happen, whenthey feel engaged. Without engagement, you are ...

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Overview

"Calling on expertise and insight honed by years of top-tiermanagement consulting and thought leadership, (Kahan) writes withwarm savvy and a rare technical expertise that informs leaders onhow they can strategically and logistically enact change the firsttime around." -from the Foreword by Bill George

Change doesn't flow top down, bottom up, or sideways, but insideout. Real change happens only when people want it to happen, whenthey feel engaged. Without engagement, you are left with twoalternatives: force and failure.

In Getting Change Right, Seth Kahan challenges you to approachchange in a whole new way. Based on years of experience withorganizations around the world, Kahan presents a new model ofleadership communication-one that moves from top-down dictums tothe collaborative construction of shared understanding.

Filled with techniques, templates, and guidelines, GettingChange Right is, first and foremost, a practitioner's guide toimplementing change. Presenting a critical shift from the oldmind-set of coming up with a good idea and then pushing it throughwith mandates, Kahan shows how the way to successful, authenticchange is through engagement-the need to connect to people, tolisten as much as to share ideas, and to involve as many key peopleas possible in the realization of their goals. When the rightpeople are having the right conversations and interactions, theyact in concert, even when the situations they confront areunpredictable.

This hands-on guide offers sample dialogues, questions,assessments, and all-new "Expert Input" from leading changeauthorities John Kotter, Stephen Denning, and James Wolfensohn,among others.

Getting Change Right goes beyond mere suppositions andhypotheses. It offers business insights and field-tested, practicaltechniques that you can put to work immediately. This is yourguidebook to making change happen in any organization.

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Product Details

  • ISBN-13: 9780470550489
  • Publisher: Wiley
  • Publication date: 5/17/2010
  • Edition number: 1
  • Pages: 256
  • Product dimensions: 6.20 (w) x 9.10 (h) x 1.10 (d)

Meet the Author

Seth Kahan is an international speaker, trainer, and consultant who has worked with CEOs and senior leaders responsible for large-scale change around the world. He is the author of Fast Company's expert blog "Leading Change" (SethFast.com), and a regular contributor to the Washington Post column "On Success" (SethPost.com). He is an Associate of the Taos Institute. Kahan received the designation Visionary by the Center for Association Leadership, and The Society for the Advancement of Consulting has recognized him as a Thought-leader and Exemplar in the field of Change Leadership.

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Read an Excerpt

http://catalogimages.wiley.com/images/db/pdf/9780470550489.excerpt.pdf
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Table of Contents

List of Figures.

Foreword (Bill George).

Introduction.

1 Creating Rapid Widespread Engagement

Expert Input: Ken and Mary Gergen on Social Construction andLeading Change.

Expert Input: Steve Denning on Operating Without Budget orAuthority.

2 Communicating So People Get It and Spread It.

Expert Input: Rick Stone on the Power of Story.

3 Energizing Your Most Valuable Players.

Expert Input: Jim Wolfensohn on Talking to Everyone.

4 Understanding the of Change.

Expert Input: Madelyn Blair on Storylistening forReconnaissance.

5 Accelerating Change Through Performance Communities.

Expert Input: Etienne Wenger on Communities of Practice.

6 Generating Dramatic Surges in Progress.

Expert Input: Lesley Shneier on the World Bank's KnowledgeFairs

7 Breaking Through Logjams.

Expert Input: Larry Forster on the Competency forCollaboration

8 WorkLifeSuccess in the Midst of Change.

Expert Input: John Kotter on the Greatest Positive Impact.

Appendix A: Sample Strategic Engagement Plan.

Appendix B: JumpStart Storytelling.

Notes.

Acknowledgments.

About the Author.

Index.

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