Glencoe Administrative Procedures for Medical Assisting: A Patient-Centered Approach / Edition 1

Glencoe Administrative Procedures for Medical Assisting: A Patient-Centered Approach / Edition 1

by Barbara Ramutkowski, Cindy Keller, Abdulai Barrie, Laurie Dazarow
     
 

Students learn the skills necessary to become a multiskilled front office medical assistant. All of the step-by-step procedures are fully illustrated so students can learn proper technique. Trains students on medical office administrative procedures and equipment. Each chapter begins with an outline of topics, a list of chapter objectives, key terms and a list of

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Overview

Students learn the skills necessary to become a multiskilled front office medical assistant. All of the step-by-step procedures are fully illustrated so students can learn proper technique. Trains students on medical office administrative procedures and equipment. Each chapter begins with an outline of topics, a list of chapter objectives, key terms and a list of 1997 AAMA Role Delineation Study Areas of Competence covered in that chapter so students know where to focus their attention as they read and study. Questions and activities at the end of every chapter help students measure their progress every step of the way.

Product Details

ISBN-13:
9780028048635
Publisher:
McGraw-Hill Companies,Inc.
Publication date:
08/28/1998
Edition description:
Older Edition
Pages:
944
Product dimensions:
8.70(w) x 11.20(h) x 0.79(d)
Age Range:
11 - 17 Years

Related Subjects

Meet the Author

Table of Contents

PART I: INTRODUCTION TO MEDICAL ASSISTING

Chapter 1: The Profession of Medical Assisting

Chapter 2: Types of Medical Practice

Chapter 3: Legal and Ethical Issues in Medical Practice

Chapter 4: Communication With Patients, Families, and Coworkers
PART II: ADMINISTRATIVE MEDICAL ASSISTING
Section 1: Office Work

Chapter 5: Using and Maintaining Office Equipment

Chapter 6: Using Computers in the Office

Chapter 7: Managing Correspondence and Mail

Chapter 8: Managing Office Supplies

Chapter 9: Maintaining Patient Records

Chapter 10: Managing the Office Medical Records
Section 2: Interacting With Patients

Chapter 11: Telephone Techniques

Chapter 12: Scheduling Appointments and Maintaining the Physician's Schedule

Chapter 13: Patient Reception Area

Chapter 14: Patient Education
Section 3: Financial Responsibilities

Chapter 15: Processing Insurance Claims

Chapter 16: Bookkeeping and Banking

Chapter 17: Billing and Collections

Chapter 18: Accounts Payable, Payroll, and Contracts

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