Glencoe Medical Assisting A Patient-Centered Approach to Administrative and Clinical Competencies / Edition 1

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Glencoe Medical Assisting: A Patient-Centered Approach to Administrative and Clinical Competencies is designed to help students acquire the competence and confidence to master a variety of medical assisting skills, while keeping the patient's emotional well-being at the center of the care they deliver. All of the step-by-step procedures are fully illustrated so students can learn proper techniques. A variety of features help students deal with such complicated issues as educating the patient and treating patients with special needs.

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Product Details

  • ISBN-13: 9780028024288
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 12/29/1997
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 944
  • Product dimensions: 8.70 (w) x 10.90 (h) x 1.70 (d)

Table of Contents

Part 1: Introduction to Medical Assisting

Chapter 1: The Profession of Medical Assisting

Chapter 2: Types of Medical Practice

Chapter 3: Legal and Ethical Issues in Medical Practice

Chapter 4: Communication With Patients, Families, and Coworkers
Part 2: Administative Medical Assisting
Section 1: Office Work

Chapter 5: Using and Maintaining Office Equipment

Chapter 6: Using Computers in the Office

Chapter 7: Managing Correspondence and Mail

Chapter 8: Managing Office Supplies

Chapter 9: Maintaining Patient Records

Chapter 10: Managing the Office Medical Records
Section 2: Interacting With Patients

Chapter 11: Telephone Techniques

Chapter 12: Scheduling Appointments and Maintaining the Physician's Schedule

Chapter 13: Patient Reception Area

Chapter 14: Patient Education
Section 3: Financial Responsibilities

Chapter 15: Processing Insurance Claims

Chapter 16: Bookkeeping and Banking

Chapter 17: Billing and Collections

Chapter 18: Accounts Payable, Payroll, and Contracts
Part 3: Clinical Medical Assisting
Section 1: The Medical Office Environment

Chapter 19: Principles of Asepsis

Chapter 20: Infection Control Techniques

Chapter 21: HIV, Hepatitis, and Other Blood-Borne Pathogens

Chapter 22: Preparing the Examination and Treatment Area
Section 2: Understanding the Body and Assisting with Patients

Chapter 23: Anatomy and Physiology

Chapter 24: Interviewing the Patient and Taking History and Measurements

Chapter 25: Assisting With a General Physical Examination

Chapter 26: Providing Eye and Ear Care
Section 3: Specialty Practice and Medical Emergencies

Chapter 27: Assisting With Examinations in the Basic Specialties

Chapter 28: Assisting With Highly Specialized Examinations

Chapter 29: Assisting With Minor Surgery

Chapter 30: Assisting With Cold and Heat Therapy and Ambulation

Chapter 31: Medical Emergencies and First Aid
Section 4: Physician's Office Laboratory Procedures

Chapter 32: Laboratory Equipment and Safety

Chapter 33: Collecting and Processing Urine Specimens

Chapter 34: Collecting and Processing Blood Specimens

Chapter 35: Introduction to Microbiology
Section 5: Nutrition, Pharmacology, and Diagnostic Equipment

Chapter 36: Nutrition and Special Diets

Chapter 37: Principles of Pharmacology

Chapter 38: Drug Administration

Chapter 39: Electrocardiography and Pulmonary Function

Chapter 40: X-Rays and Diagnostic Radiology
1997 AAMA Role Delineation Areas of Competence List
Medical Terms
Prefixes and Suffixes
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