Global IT Management: A Practical Approach / Edition 1

Global IT Management: A Practical Approach / Edition 1

by Robert Barton
     
 

ISBN-10: 0470854332

ISBN-13: 9780470854334

Pub. Date: 11/03/2003

Publisher: Wiley

Each chapter:

· Presents key overall considerations and practical work templates

· Contains inserts presenting concrete cases from leading firms: Philips, Nestlé, Novartis, Toyota and UBS.

· Focuses on taking a pragmatic approach to IT management in multinational firms

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Overview

Each chapter:

· Presents key overall considerations and practical work templates

· Contains inserts presenting concrete cases from leading firms: Philips, Nestlé, Novartis, Toyota and UBS.

· Focuses on taking a pragmatic approach to IT management in multinational firms

Product Details

ISBN-13:
9780470854334
Publisher:
Wiley
Publication date:
11/03/2003
Pages:
196
Product dimensions:
0.56(w) x 9.21(h) x 6.14(d)

Table of Contents

Foreword.

Table of Exhibits.

Table of Figures.

Table of Tables.

Acknowledgements.

1. Why globalize IT management?

2. Organization.

Introduction.

Core IT services.

Forces shaping IT organizations.

Basic organizational variants.

Two sides to a coin.

A practical approach.

Key players and institutions.

Moving towards action.

3. Architecture.

Introduction.

Options and expectations.

Managing architecture.

Organization.

Funding.

Map current IT architecture.

Adapt architecture to requirements.

Tool support.

Summary.

4. Strategy.

Introduction.

Options and expectations.

Managing strategy.

Organization.

Funding.

Agree strategy.

Align organization.

Implementation.

Review progress.

Tool support.

Summary.

5. Standards.

Introduction.

Options and expectations.

Choice of standards.

Managing standards.

Organization.

Funding.

Defining new standards.

Maintaining standards.

Handling exceptions.

Tool support.

Summary.

6. Control.

Introduction.

Options and expectations.

Managing control.

Organization.

Funding.

Managing IT costs.

Project control.

Implementing balanced scorecards for IT.

Tool support.

Summary.

7. Value of Global IT Management—Tested.

Appendix: Positioning with established best practices.

COBIT®.

ITIL®.

PRINCE2®.

Glossary and acronyms.

References.

Index.

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