Global IT Outsourcing: Software Development across Borders

by Sundeep Sahay, Brian Nicholson, S. Krishna

Overview

Offering key insights into how to manage software development across international boundaries, this book is based on a series of case studies looking at the relationships between firms from North America, the U.K., Japan and Korea with Indian software companies. The authors analyze the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). They draw on extensive research and experience to offer constructive advice on how to manage GSAs more effectively.

Product Details

ISBN-13:	9780521816045
Publisher:	Cambridge University Press
Publication date:	11/20/2003
Edition description:	New Edition
Pages:	282
Product dimensions:	7.20(w) x 10.04(h) x 0.94(d)

About the Author

Sundeep Sahay is a Professor in Informatics at the University of Oslo, Norway. After completing his doctoral studies at Florida International University, he has held research and teaching positions at the Universities of Cambridge, the University of Salford and at the University of Alberta.

Brian Nicholson is a lecturer in information systems at the University of Manchester. His research interests focus on the complexities of software development and software outsourcing between UK and Indian companies.

S. Krishna is a professor at the Indian Institute of Management, Bangalore. His research interests concern global software work arrangements. He holds a PhD in software engineering and chairs IIM's software enterprise management programme, focusing on research and management education in partnership with local software industry.

Table of Contents

List of figures; List of tables; List of boxes; Foreword; Acknowledgements; List of abbreviations; 1. Introducing the phenomenon of global software work; 2. Globalization and global software work; 3. Globtel's GSA programme In India; 4. The Globtel-Witech relationship: a 'standardization' perspective; 5. Global software work: an identity perspective; 6. The Globtel-MCI relationship: the dialectics of space and place; 7. Managing the knowledge transfer process: the case of Sierra and its Indian subsidiary; 8. The case of Gowing and Eron GSA: power and control; 9. Cross-cultural communication challenges: GSAs between Japanese and Indian firms; 10. Reflections and synthesis on theoretical insights; 11. Managerial implications; Index.

Editorial Reviews

"...a real in-depth study." The Bookseller

From the Publisher