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Global Tourism and Informal Labour Relations: The Small Scale Syndrome at Work
     

Global Tourism and Informal Labour Relations: The Small Scale Syndrome at Work

by Godfrey Baladacchino
 

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The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a

Overview

The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.

Product Details

ISBN-13:
9781134730735
Publisher:
Taylor & Francis
Publication date:
08/21/2013
Series:
Routledge Studies in Employment and Work Relations in Context
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
288
File size:
1 MB

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