Global Tourism and Informal Labour Relations: The Small Scale Syndrome at Work

Global Tourism and Informal Labour Relations: The Small Scale Syndrome at Work

by Godfrey Baladacchino
     
 

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The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a… See more details below

Overview

The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.

Product Details

ISBN-13:
9781134730735
Publisher:
Taylor & Francis
Publication date:
08/21/2013
Series:
Routledge Studies in Employment and Work Relations in Context
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
288
File size:
1 MB

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