“Good to Great to Gone illustrates the vital importance of listening to your customers. Without them your company has nothing.” Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc.
“Alan Wurtzel’s Good to Great to Gone adds color and context to many of the compelling business strategy principles outlined in the Pursuit of Excellence.” Robert Waterman, co-author of In Search of Excellence
“Circuit City, founded when the South’s first TV station opened in Richmond in 1949, went on to become an iconic Virginia company. It was the premier TV and appliance retailer in America with more than 500 stores from coast to coast and sales exceeding $10 billion. Alan Wurtzel, the CEO who conceived the strategy that took his family business from Good to Great, focuses on the development of business strategies and the habits of mind that brought Circuit City to the top and then to the dust bin of Virginia business history. He tells the dramatic story in a compelling way.” Mark R. Warner, U.S. Senator from the Commonwealth of Virginia