Got a Minute?: The 9 Lessons Every HR Professional Must Learn to Be Successful

Overview

Designed to help HR and line managers deal with challenging employees in the workplace, this study enlists a novel approach by tying together several real-life—and often entertaining—examples of employee behavior within a broad range of circumstances. Following the stories in each chapter, an analysis of how the HR professionals handled the situations highlights the benefits and detriments of their choices, showcasing both successes and failures—and what can be learned from them. Providing valuable examples and ...

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Got a Minute?: The 9 Lessons Every HR Professional Must Learn to Be Successful

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Overview

Designed to help HR and line managers deal with challenging employees in the workplace, this study enlists a novel approach by tying together several real-life—and often entertaining—examples of employee behavior within a broad range of circumstances. Following the stories in each chapter, an analysis of how the HR professionals handled the situations highlights the benefits and detriments of their choices, showcasing both successes and failures—and what can be learned from them. Providing valuable examples and thought-process guidance, this record is ideal for understanding the ethical and legally defensible practices of human resource management.

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Product Details

  • ISBN-13: 9781586441982
  • Publisher: Society For Human Resource Management
  • Publication date: 5/4/2011
  • Edition description: New Edition
  • Pages: 160
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.50 (d)

Meet the Author

Dale J. Dwyer, PhD is a professor of management at the University of Toledo. He lives in Arlington, Virginia. Sheri A. Caldwell, PhD is HR Director at the Grain Division for The Andersons. She has held top human resource management positions at Hickory Farm, the University of Toledo Physicians Group, the Toledo Zoo, and American Identity. She is past president of the Toledo Area Human Resource Management Association and was on the human resources committee for the American Red Cross. She lives in Oregon, Ohio. Dale and Sheri are also the coauthors of Got a Solution? HR Approaches to 5 Common and Persistent Business Problems.

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Table of Contents

Preface vii

Chapter 1 Accept That People Will Say (and Do) the Dumhest Things 1

Chapter 2 Norms Are Important for Leading and Managing Change 17

Chapter 3 Some Rules Are Meant to Be Broken 37

Chapter 4 Don't Do What Doesn't Work 65

Chapter 5 Measure Twice, Cut Once 81

Chapter 6 Don't Be Penny-Wise and Pound-Foolish 99

Chapter 7 Two's Company, Three's a Crowd 113

Chapter 8 Learn to Anticipate the Worst-Case Scenario 121

Chapter 9 Rome Wasn't Built in a Day 149

Conclusion 155

Endnotes 157

Index 163

About the Authors 169

Additional SHRM-Published Books 171

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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted July 13, 2011

    This book is hilarious!

    I was laughing all through this book. It is a must-have for any HR manager.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted May 28, 2012

    No text was provided for this review.

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