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From the Publisher
"Applying a common data and analytic template to 30 countries, the contributors examine the historical origins and legal frameworks of agencies, their capacity to carry out assigned tasks, the political and administrative implications, and more. If the purpose of agencies has been to tear down the vast, vertically-integrated government bureaucracies that dominated public administration during most of the 20th century, most have failed; if their aim has been to improve public services, many have had modest - but not universal - success. With the publication of this book, administrative reformers can innovate with eyes wide open, and with greater comprehension of the difference agencies make in managing the public services."
- Allen Schick, Distinguished University Professor, School of Public Policy, University of Maryland, USA.