Group Dynamics for Teams / Edition 3

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Overview

This clear and engaging book explains the basic psychological concepts of group dynamics with a focus on their application with teams in the workplace. Grounded in psychology research but with a very practical focus on organizational behavior issues, this book helps readers understand and participate in teams more effectively in day-to-day work.

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Editorial Reviews

Donelson R. Forsyth

"The author’s analysis is very up-to-date, for he includes chapters on very recent analyses of teams, such as questions of diversity and teams-communicating-via-computers. . . . The book’s key strength is its aim to help students and professionals better understand the groups to which they belong by reviewing key concepts in the area of groups."

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Product Details

  • ISBN-13: 9781412977623
  • Publisher: Sage Publications (CA)
  • Publication date: 4/27/2010
  • Edition number: 3
  • Pages: 366
  • Product dimensions: 5.90 (w) x 8.80 (h) x 1.00 (d)

Meet the Author

Daniel Levi is a Professor in the Psychology and Child Development Department at Cal Poly, San Luis Obispo. He has an M.A. and a Ph.D. in environmental psychology from the University of Arizona. He teaches classes in group dynamics and in social, environmental, and organizational psychology. In addition, he teaches classes in teamwork in courses primarily for engineering students at Cal Poly. He has conducted research and worked as a consultant with factory and engineering teams for companies such as Nortel Networks, TRW, Hewlett-Packard, and Philips Electronics. In addition, he has researched international team projects in Europe and Asia. Dr. Levi's research and consulting with factory teams primarily has focused on the use of teams to support technological change and the adoption of just-in-time and quality programs. This work examined a variety of team issues including job redesign, training, compensation, supervision, and change management approaches. His work with professional teams primarily has been done with engineering design teams. These projects examined the use of concurrent engineering, self-management, and the globalization of teams. The topics of this work included the impact of information technology on teams, faciliation and training needs for professional teams, and the impacts of organizational culture and leadership. Early work on the present book was sponsored by an engineering education grant from NASA. This project focused on the development of teamwork skills in engineering students working on multidisciplinary projects.

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Table of Contents

Acknowledgments
Introduction
PART I: CHARACTERISTICS OF TEAMS
Chapter 1 - Understanding Teams
Learning Objectives
1.1 Defining Groups and Teams
1.2 Purposes and Types of Teams
1.3 Why Organizations Are Using Teams
1.4 History of Teams and Group Dynamics
Summary
Team Leader's Challenge 1
Activity: Groups Versus Teams
Chapter 2 - Defining Team Success
Learning Objectives
2.1 Nature of Team Success
2.2 Conditions for Team Success
2.3 Characteristics of Successful Teams
2.4 Using Teams in the Workplace
Summary
Team Leader's Challenge 2
Activity: Understanting Team Success
PART II: PROCESSES OF TEAMWORK
Chapter 3 - Team Beginnings
Learning Objectives
3.1 Stages of Teamwork
3.2 Group Socialization
3.3 Team Goals
3.4 Group Norms
3.5 Application: Jump-Starting Project Teams
Summary
Team Leader's Challenge 3
Survey: Attitudes Toward Teamwork
Activity: Observing Team Norms
Chapter 4 - Understanding the Basic Team Processes
Learning Objectives
4.1 Motivation
4.2 Group Cohesion
4.3 Team Roles
4.4 Task and Social Behaviors
4.5 Team Adaptation and Learning
Summary
Team Leader's Challenge 4
Activity: Observing Task and Social Behaviors
Chapter 5 - Cooperation and Competition
Learning Objectives
5.1 Teamwork as a Mixed-Motive Situation
5.2 Why Are People in Teams Competitive?
5.3 Problems With Competition
5.4 Benefits of and Problems With Cooperation
5.5 Application: Encouraging Cooperation
Summary
Team Leader's Challenge 5
Survey: Cooperative, Competitive, or Individualistic Orientation
Activity: Understanding Competitive Versus Cooperative Goals
Chapter 6 - Communication
Learning Objectives
6.1 Communication Process
6.2 Flow of a Team's Communications
6.3 Building Trust
6.4 Facilitating Team Meetings
6.5 Communication Skills for Team Meetings
Summary
Team Leader's Challenge 6
Activity: Observing Communication Patterns in a Team
PART III: ISSUES TEAMS FACE
Chapter 7 - Managing Conflict
Learning Objectives
7.1 Conflict Is Normal
7.2 Sources of Conflict
7.3 Impact of Conflict
7.4 Conflict Resolution Approaches
7.5 Negotiation, Mediation, and Arbitration
7.6 Managing Team Conflicts
Summary
Team Leader's Challenge 7
Survey: Conflict Resolution Styles
Activity: Observing Conflict Resolution Styles
Chapter 8 - Power and Social Influence
Learning Objectives
8.1 Definitions of Power and Social Influence
8.2 Types of Power
8.3 Power Dynamics
8.4 Empowerment
8.5 Application: Acting Assertively
Summary
Team Leader's Challenge 8
Activity: Using Power Styles - Passive, Aggressive, and Assertive
Chapter 9 - Decision Making
Learning Objectives
9.1 Value of Group Decision Making
9.2 Approaches to Group Decision Making
9.3 Decision-Making Problems
9.4 Decision-Making Techniques
9.5 Application: Consensus Decision Making
Summary
Team Leader's Challenge 9
Activity: Consensus Decision Making
Chapter 10 - Leadership
Learning Objectives
10.1 Alternative Designs of Leadership for Teams
10.2 Approaches to Leadership
10.3 Situational Leadership Theory
10.4 Self-Managing Teams
10.5 Application: The Functional Approach to Leading Teams
Summary
Team Leader's Challenge 10
Survey: Leadership Styles
Activity: Observing the Leader's Behavior
Chapter 11 - Problem Solving
Learning Objectives
11.1 Approaches to Prolem Solving
11.2 Descriptive Approach: How Groups Solve Problems
11.3 Functional Approach: Advice on Improving Group Problem Solving
11.4 Prescriptive Approach: Rational Problem-Solving Model
11.5 Problem-Solving Teams
11.6 Application: Problem-Solving Techniques for Teams
Summary
Team Leader's Challenge 11
Activity: Using Problem-Solving Techniques
Chapter 12 - Creativity
Learning Objectives
12.1 Creativity and Its Characteristics
12.2 Individual Creativity
12.3 Group Creativity
12.4 Organizational Environment and Creativity
12.5 Application: Group Creativity Techniques
Summary
Team Leader's Challenge 12
Activity: Comparing Different Creativity Techniques
Chapter 13 - Diversity
Learning Objectives
13.1 The Nature of Diversity
13.2 Causes of Diversity Problems
13.3 Problem of Diversity
13.4 Effects of Diversity
13.5 Application: Managing Diversity
Summary
Team Leader's Challenge 13
Survey: Attitudes Toward Diversity
Activity: Understanding Gender and Status Differences in a Team
PART IV: ORGANIZATIONAL CONTEXT OF TEAMS
Chapter 14 - Team and Organizational Culture
Learning Objectives
14.1 Team Culture
14.2 Defining Organizational Culture
14.3 Dimensions of Organizational Culture
14.4 Organizational Culture and Teamwork
14.5 Transnational Teams
Summary
Team Leader's Challenge 14
Survey: Individualism-Collectivism
Activity: Evaluating a Team's Culture
Chapter 15 - Virtual Teams
Learning Objectives
15.1 Use of Communication Technologies
15.2 Communication Impacts
15.3 Team Impacts
15.4 Selecting the Right Technology
15.5 Challenge of Virtual Teams
Summary
Team Leader's Challenge 15
Activity: Developing Netiquette for Virtual Teams
Chapter 16 - Evaluating and Rewarding Teams
Learning Objectives
16.1 Team Performance Evaluations
16.2 Reward Systems
16.3 Rewarding Individual Team Members
16.4 Team and Organizational Reward Programs
16.5 Relationship of Rewards to Types of Teams
Summary
Team Leader's Challenge 16
Survey: Individual Versus Team Rewards
Activity: Evaluating and Rewarding a Project Team
Chapter 17 - Team-Building and Team Training
Learning Objectives
17.1 What is Team-Building?
17.2 Does Your Team Need Team-Building?
17.3 Types of Team-Building Programs
17.4 Team Training
17.5 Types of Training
Summary
Team Leader's Challenge 17
Activity: Team Building
Activity: Appreciative Inquiry of Teamwork
Appendix: Guide to Student Team Projects
A.1 Starting the Team
A.2 Planning and Developing the Project
A.3 Monitoring the Project and Maintaining Teamwork
A.4 Performing Group Writing
A.5 Wrapping Up and Completing the Project
References
Index
About the Author

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