The Group Trainer's Handbook: Designing and Delivering Training for Groups / Edition 3

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Overview

Condensed source of practical advice for training in groups of two or more people. Updated with the latest thinking, this comprehensive guide covers: The training process; Setting objectives; Developing a lesson plan; Training methods; Questions and responses; Handling problem people; Building rapport; Using your voice; Giving and receiving feedback; Non-verbal communication; Coping with stress; Visual support; The training environment and Evaluating training.

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Editorial Reviews

From the Publisher
"If this isn't already in your training library, it should be." — Training Magazine
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Product Details

  • ISBN-13: 9780749447441
  • Publisher: Kogan Page, Ltd.
  • Publication date: 8/1/2006
  • Edition description: 3rd ed.
  • Edition number: 3
  • Pages: 197
  • Product dimensions: 6.18 (w) x 9.22 (h) x 0.51 (d)

Meet the Author

David Leigh is Director of his own management and training consulting company, Prospects Unlimited.

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Table of Contents

1 Introduction to the training process 3
2 Setting objectives 9
3 Developing a lesson plan 17
4 Training methods 33
5 Questions and responses 63
6 Managing difficult behaviours 75
7 Building rapport 83
8 Using your voice 89
9 Giving and receiving feedback 97
10 Non-verbal communication 105
11 Coping with stress 113
12 Visual support 125
13 The training environment 145
14 Evaluating training 165
15 Checklists 183
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