Guide to Utility Automation: Amr, SCADA and It Systems

by Michael Wiebe

Overview

This publication tells you how electricity is distributed, measured, and billed in order to prepare utilities for the selection and implementation of new solutions needed in an increasingly competitive market.

Product Details

ISBN-13:	9780878147670
Publisher:	PennWell Corporation
Publication date:	12/28/1999
Pages:	316
Product dimensions:	6.07(w) x 8.99(h) x 0.70(d)

Table of Contents

The AMR Unbundling Odyssey Begins	1
Chinese Curses and Public Utility Commissions	45
AMR, Billing, and Customer Service Before Deregulation: The AMR Market	71
AMR Networks: What They Are, How They Differ	107
Billing and Customer Care Systems-Not!	143
Market Needs in Evolution	181
Public AMR Network Options Change the Market	193
Advanced Customer Relationship Management	243
Energy Service Fraud---the $10+ Billion Annual Crime	253
What are the New Business Opportunities using AMR?	271
Summary: Do it Now and Learn	289

Editorial Reviews

A consultant with a long history of involvement in industry deregulation offers a history of automatic meter reading (AMR), focusing on the market changes that began in 1999 and how they will affect the AMR solution selection process. He describes the attributes of AMR system technologies, notable suppliers, the importance of new information systems and their needs for AMR data, and how these systems can create strategic competitive advantage. Finally, he outlines an AMR solution selection process based on his own consulting firm's workshops and training seminars. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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