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The Handbook of Human Factors in Web Design covers basic human factors issues relating to screen design, input devices, and information organization and processing, as well as addresses newer features which will become prominent in the next generation of Web technologies. These include multimodal interfaces, wireless capabilities, and agents that can improve convenience and usability. Written by leading researchers and/or practitioners in the field, this volume reflects the varied backgrounds and interests of individuals involved in all aspects of human factors and Web design and includes chapters on a full range of topics.
Divided into 12 sections, this book addresses:
*historical backgrounds and overviews of Human Factors and Ergonomics (HFE);
*specific subfields of HFE;
*issues involved in content preparation for the Web;
*information search and interactive information agents;
*designing for universal access and specific user populations;
*the importance of incorporating usability evaluations in the design process;
*task analysis, meaning analysis, and performance modeling;
*specific Web applications in academic and industrial settings;
*Web psychology and information security;
*emerging technological developments and applications for the Web; and
*the costs and benefits of incorporating human factors for the Web and the state of current guidelines.
The Handbook of Human Factors in Web Design is intended for researchers and practitioners concerned with all aspects of Web design. It could also be used as a text for advanced courses in computer science, industrial engineering, and psychology.
Contents: Series Foreword. Foreword. Preface. Part I: Background and Overview. S.N. Roscoe, Historical Overview of Human Factors and Ergonomics. I.H. Bernstein, A Brief History of Computers and the Internet. A. Dix, Human-Computer Interaction and Web Design. Part II: Human Factors and Ergonomics. M.J. Smith, A. Taveira, Physical Ergonomics and the Web. C.M. Harvey, R.J. Koubek, L. Rothrock, A. Darisipudi, J.W. Kim, J. Munch, Cognitive Ergonomics. P.A. Kiekel, N.J. Cooke, Human Factors Aspects of Team Cognition. Part III: Content Preparation for the Web. T.S. Tullis, M. Catani, A. Chadwick-Dias, C. Cianchette, Presentation of Information. T. Hempel, E. Altinsoy, Multimodal User Interfaces: Designing Media for the Auditory and the Tactile Channel. R.R. Hoffman, J.W. Coffey, J.D. Novak, A.J. Cañas, Applications of Concept Maps to Web Design and Web Work. J. Golbeck, A. Alford, R. Alford, J. Hendler, Organization and Structure of Information Using Semantic Web Technologies. Part IV: Search Engines and Interface Agents. X. Fang, P. Chen, B. Chen, User Search Strategies and Search Engine Interface Design. M. Klusch, E. Andre, T. Rist, T. Ishida, H. Nakanishi, Interactive Information Agents and Interfaces. Part V: Universal Access. C. Stephanidis, D. Akoumianakis, A Design Code of Practice for Universal Access: Methods and Techniques. C. Stephanidis, A. Paramythis, A. Savidis, Developing Adaptive Interfaces for the Web. G.C. Vanderheiden, Access to Web Content by Those Operating Under Constrained Conditions. Y-Y. Choong, T. Plocher, P-L.P. Rau, Cross-Cultural Web Design. Part VI: Web Usability Engineering. F. Volk, H. Wang, Understanding Users: Some Qualitative and Quantitative Methods. W. Zhu, K-P.L. Vu, R.W. Proctor, Evaluating Web Usability. D.J. Mayhew, A Design Process for Web Usability. H. Degen, S. Pedell, S. Schoen, JIET Design Process Framework: Usable Design Processes for Web-Based E-Business Applications. Part VII: Task Analysis, Ecological Interface Design, and Performance Modeling. T.Z. Strybel, Task Analysis for the Design of Web Applications. J.M. Flach, K.B. Bennett, P.J. Stappers, D.P. Saakes, Searching for Meaning in Complex Databases: An Ecological Perspective. A. Johnson, N. Taatgen, User Modeling. Part VIII: Specific Web Applications in Academic Settings. J.A. Somers, Educational Uses of the Internet and the Web. L. Neal, D. Miller, Distance Education. M. Birnbaum, U-D. Reips, Behavioral Research and Data Collection Via the Internet. Part IX: Specific Web Applications in Industrial Settings. M.W. Vaughan, J.S. Dumas, Web-Based Programs and Applications for Business. L.J. Najjar, Designing E-Commerce User Interfaces. V.K. Emery, J.A. Jacko, F. Sainfort, K.P. Moloney, Intranets and Intraorganizational Communication. M. van Tilburg, T. Briggs, Web-Based Collaboration. Part X: Web Psychology and Information Security. R. Henderson, D. Hennessy, M. Divett, Key Psychological Factors That Affect Uptake and Use of Web-Based Services. F. Volk, F.B. Kraft, Consumers: The Theoretical Foundations of Online Behavior. E.E. Schultz, Web Security and Privacy. Part XI: Emerging Technologies and Applications. M. Pearrow, Wireless Communication. K.M. Stanney, R.C. Davies, Augmented Reality in Internet Applications. K.P. Moloney, F. Sainfort, J.A. Jacko, V.K. Emery, The Emergence of e-Health in Health Care. Part XII: Return on Investment and State-of-the-Art Usability Guidelines for the Web. E. Bertus, M. Bertus, Determining the Value of Human Factors in Web Design. C. Mariage, J. Vanderdonckt, C. Pribeanu, State of the Art of Web Usability Guidelines.