Handbook of Improving Performance in the Workplace, Instructional Design and Training Delivery / Edition 1

Hardcover (Print)
Buy New
Buy New from BN.com
Used and New from Other Sellers
Used and New from Other Sellers
from $96.46
Usually ships in 1-2 business days
(Save 39%)
Other sellers (Hardcover)
  • All (6) from $96.46   
  • New (5) from $96.46   
  • Used (1) from $151.22   


With the contributions from leading national and international scholars and practitioners, this volume provides a "state-of-the-art" look at ID, addressing the major changes that have occurred in nearly every aspect of ID in the past decade and provides both theory and "how-to" information for ID and performance improvement practitioners practitioners who must stay current in their field.

This volume goes beyond other ID references in its approach: it is useful to students and practitioners at all levels; it is grounded in the most current research and theory; and it provides up-to-the-minute coverage of topics not found in any other ID book. It addresses timely topics such as cognitive task analysis, instructional strategies based on cognitive research, data collection methods, games, higher-order problem-solving and expertise, psychomotor learning, project management, partnering with clients, and managing a training function. It also provides a new way of looking at what ID is, and the most comprehensive history of ID ever published.

Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.

Read More Show Less

Product Details

  • ISBN-13: 9780470190685
  • Publisher: Wiley
  • Publication date: 12/9/2009
  • Edition number: 1
  • Pages: 800
  • Product dimensions: 7.20 (w) x 9.40 (h) x 2.00 (d)

Meet the Author

The Editors

Kenneth H. Silber is president of Silber Performance Consulting, associate professor emeritus from Northern Illinois University and adjunct professor at Capella University. He has been contributing to the performance consulting and instructional design fields since their inception forty years ago. He has co-authored several books, including the Instructional Design Competencies (IBSTPI), and Writing Training Materials That Work (Pfeiffer).

Wellesley (Rob) Foshay is director of research for the Education Technology Group of Texas Instruments. Through The Foshay Group, he speaks and publishes frequently and serves on the editorial board of four research journals in educational technology. He is a founding member of IBSTPI, and co-authored their Instructional Design Competencies. He served on the Board of Directors of ISPI, contributed to the creation of its certification program, and was honored with the Society's Member for Life and Distinguished Service awards. He has contributed over 70 major articles to research journal and books on a wide variety of topics in training, technology and education and is the co-author of Writing Training Materials That Work (Pfeiffer).

Read More Show Less

Table of Contents

List of Exhibits, Figures, and Tables xiii

Introduction to Volume One xxi


1 Some Principles Underlying the Cognitive Approach toInstructional Design 3
Wellesley R. Foshay

2 A Principle-Based Model of Instructional Design23
Kenneth H. Silber

3 Origins and Evolution of Instructional Systems Design53
Michael Molenda


4 Collecting Analysis Data 95
Jeanne Hites Anderson

5 From Performance Analysis to Training Needs Assessment144
Kerry J. Burner

6 Behavioral Task Analysis 184
Herbert H. Bell, Dee H. Andrews, Wallace H. Wulfeck II

7 Cognitive Task Analysis: Research and Experience227
Steven W. Villachica, Deborah L. Stone


8 An Analysis of the Failure of Electronic Media andDiscovery-Based
Learning: Evidence for the Performance Benefits of GuidedTraining Methods 263
Richard E. Clark, Kenneth Yates, Sean Early, KathrineMoulton

9 Instructional Strategies for Receptive LearningEnvironments 298
Richard E. Mayer, Ruth Colvin Clark

10 Instructional Strategies for Directive LearningEnvironments 329
Ruth Colvin Clark, Richard E. Mayer

11 Assembling and Analyzing the Building Blocks ofProblem-Based Learning Environments 361
David H. Jonassen

12 High Engagement Strategies in Simulation and Gaming395
Conrad G. Bills

13 Video Game–Based Learning: An Emerging Paradigm forInstruction 435
Kurt D. Squire

14 Training Complex Psychomotor Performance Skills: APart-Task Approach 468
Peter J. Fadde


15 An Overview of Level Two Certification Processes511
Sharon A. Shrock, William C. Coscarelli

16 The Role of Evaluation in Instructional Design554
Steven M. Ross, Gary R. Morrison


17 Managing ID/Training Development and Delivery579
Deborah Singer Dobson, Michael Singer Dobson, Ted Leemann, KevinForsberg

18 Managing Relationships in the Performance ImprovementProcess 616
Jane Ranshaw

19 Managing ID in the Context of a Training Organization658
Heather C. Maitre, Susan A. Smith

About the Editors 721

About the Contributors 723

Name Index 732

Subject Index 743

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)